Mabelediwa Mmatlala Ngoepe

• Managed own clinical workload to meet daily targets.
• Attentively listened to concerns and issues to better understand customer needs, requirements and diagnose problems.
• Managed and treated conditions such as myopia, hyperopia, and astigmatism, improving patients' quality of life.
• Prioritised staff and equipment resources to meet service demands within budgetary constraints.
• Prescribed corrective lenses and eyeglasses, offering advice on lens types, frames, and styling to suit client needs.
• Examined and tested patient eyesight while providing expert advice on spectacles and lens care.
• Followed up with patients to evaluate progress or schedule appointments.
• Addressed emergency eye care needs, providing immediate attention and referring to specialists when necessary.
• Monitored changes in vision and eye health over time, adapting treatment plans to meet evolving patient needs.
• Supported continuity of health care in communities by raising awareness of eye care, diseases and treatment.
• Provided guidance on eye nutrition and protective eyewear, contributing to long-term eye health preservation.

Vision Works Benmore and Mall of Africa Optometrist Duties:

• Comprehensive eye examinations on all patients, diagnosing, managing, and testing conditions and diseases of the eyes.
• Contact lens instruction and fitting.
• Schedule appointments, assist patients with frame selection.
• Handle email and communication in the practise.
• Prepare reports, presentations, and meeting notes for staff members.
• Organize files, documents, and internal processes of the clients

• Obtaining detailed case histories of the patients, performing full eye tests on patients.
• Analyse test results and treatment plans, diagnose, manage, and test conditions and diseases of the eyes.
• Dispensing bifocals, multifocals, and measuring segment height.
• Analysed sales data to identify trends, forecast demand, and set targets for the sales team.
• Stored stock safely and securely to maintain quality of goods.
• Actioned customer feedback to improve product and service provisions.
• Merchandised displays to showcase new and popular items.