MABEL OPOKU BOATENG
Newport,Gwent
Summary
Dedicated and hardworking professional with a strong emphasis on honesty, punctuality, and teamwork. Possesses excellent interpersonal and communication skills, coupled with advanced computer literacy and report writing abilities. Committed to delivering high-quality work through effective collaboration and time management. Career goal includes leveraging these skills to contribute to organisational success while continuously developing professionally.
Dependable and highly motivated individual seeking role as Cleaner. Possesses strong organisational skills and keen eye for detail, coupled with commitment to maintaining high standards of cleanliness. Aims to contribute to spotless and welcoming environment for all.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
Cleaner
Norse Group, Newport
Newport, Gwent
05.2024 - 05.2024
- Ensured customer satisfaction by addressing specific requests or concerns promptly.
- Employed optimal safety practices to eliminate risks, hazards and accidents.
- Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
- cleaning spills, broken glasses and other messes up as quickly as possible.
- ordering cleaning suppliers as needed
- Removed used towels and bedding, replaced with new and reset spaces to professional standards.
Branch Supervisor/Cleaner
EL-Perfecto Cleaning Agency
Techiman, Ghana
01.2022 - 08.2023
- Managed staff scheduling for optimal productivity.
- Supervised branch personnel for improved performance standards.
- Reviewed reports from subordinate management to identify areas of opportunity.
- Provided exceptional cleaning services at offices, homes and hospitals
- In-charge of purchase of cleaning equipment and tools to service homes, offices and hospitals.
Housekeeping Attendant
Marks and J Hostel Facility
Kumasi, Ghana
01.2019 - 12.2021
- Handled after-hours cleaning for professional office spaces, replenishing supplies, servicing bathrooms and resetting spaces.
- Operated job-specific equipment to shampoo carpets, wax tile and buff floors.
- Sanitised communal touchpoints for optimum worker and visitor health and wellness.
- Delivered extra linen and toiletries to meet guest needs.
- Enhanced guest comfort through meticulous bed making and linen changing.
- Upheld high cleanliness standards through regular dusting and polishing of furniture.
Education
Master of Arts - Society, Environment and Global Change
Swansea University
Swansea, United Kingdom 09.2023 - 11.2024
Social Studies
University of Education, Winneba
Winneba, Ghana 09.2014 - 08.2018
Skills
Hardworking
Honesty
Time-Conscious and Punctual
Teamwork and Collaboration
Interpersonal Skills
Communication Skills
Computer Literacy
Report writing
Timeline
Cleaner
Norse Group, Newport
05.2024 - 05.2024
Master of Arts - Society, Environment and Global Change
Swansea University
09.2023 - 11.2024
Branch Supervisor/Cleaner
EL-Perfecto Cleaning Agency
01.2022 - 08.2023
Housekeeping Attendant
Marks and J Hostel Facility
01.2019 - 12.2021
Social Studies
University of Education, Winneba
09.2014 - 08.2018
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