Summary
Overview
Work history
Education
Skills
Timeline
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Mabel Makombore

Camden,City of London

Summary

Dynamic professional thriving in fast-paced environments with a strong emphasis on teamwork and collaboration. Demonstrates exceptional soft skills while maintaining a high level of independence. Recognised as a creative change agent, consistently achieving results with resilience and reliability. Committed to customer satisfaction and quality excellence.

Overview

11
11
years of professional experience
2
2
years of post-secondary education

Work history

Health care assistant

Chalarma Care
Royal Leamington Spa, Warwickshire
12.2024 - 09.2025

Supported clients with daily living activities to enhance independence.

  • Managed personal hygiene for bed-bound patients, ensuring dignity and respect.
  • Facilitated morning routines, including bathing, dressing, and medication prompts.
  • Provided emotional support during challenging periods for clients.
  • Maintained clean, safe living environments through household chores.
  • Liaised between patients and healthcare professionals to promote effective communication.
  • Prepared balanced meals to ensure nutritional intake for patients.
  • Documented patient progress meticulously to track health outcomes.

Personal Assistant

Mamiamer
Royal Leamington Spa, Warwickshire
08.2018 - 11.2024
  • Completed company registration and ensured compliance with local regulations.
  • Managed ordering of pharmaceuticals to maintain adequate stock levels.
  • Oversaw cash management and maintained financial records for expenses.
  • Sourced and booked accommodation for staff to facilitate business trips.
  • Organised personal and professional calendars, providing reminders for meetings and events.
  • Handled all company correspondence, including mail, email, and faxes, efficiently.

Stylist

All Saints
London, City of London
08.2016 - 02.2017
  • Contributed to team developing tailored shopping experiences for luxury retail.
  • Analysed sales projections and established targets to drive performance.
  • Identified internal and external factors impacting business outcomes.
  • Focused on enhancing customer conversion and satisfaction rates.
  • Collaborated with flagship stores to source requested inventory items.
  • Conducted stocktaking to identify discrepancies and update inventory systems.

Health Care Assistant

Flexi Mash
Coventry, West Midlands
01.2015 - 07.2015
  • Provided round-the-clock care for individuals with physical and mental disabilities.
  • Ensured maintenance of tidy and healthy living environments.
    Met nutritional requirements to promote well-being.
  • Facilitated day trips and assisted with personal care to enhance the quality of life.

Customer Service Advisor

TSYS Managed Service
Coventry, West Midlands
08.2014 - 05.2015
  • Advocated product features to enhance revenue for Nationwide Credit Card.
  • Conducted welcome calls and processed transactions, including balance transfers and credit limit increases.
    Implemented identification, verification, and fraud prevention procedures.
  • Liaised with fraud and disputes departments to resolve customer issues.
  • Utilised strong numerical skills to manage personal and business finances effectively.
  • Gained insights into consumer rights and banking regulations.
    Enhanced IT skills through utilisation of software programs such as TS2 and TCI.

Fundraiser

Together fundraising
London, City of London
08.2014 - 11.2014
  • Raised awareness and increased registrations for WWF's 'Help the Gorillas Campaign'.
  • Collaborated with diverse teams across various locations, enhancing teamwork and communication skills.
  • Adapted to different living conditions while travelling throughout the UK, including hotels and country houses.
  • Developed social skills by engaging with team members from varied backgrounds weekly.

Education

Higher National Diploma - Accounting and Financial Management

Coventry University
Coventry
01.2023 - 08.2024

Skills

  • Team collaboration
  • Interpersonal communication
  • Resourcefulness
  • Self-direction
  • Attention to detail
  • Quick learner
  • Cash management
  • Relationship building
  • Schedule management
  • Budget management

Timeline

Health care assistant

Chalarma Care
12.2024 - 09.2025

Higher National Diploma - Accounting and Financial Management

Coventry University
01.2023 - 08.2024

Personal Assistant

Mamiamer
08.2018 - 11.2024

Stylist

All Saints
08.2016 - 02.2017

Health Care Assistant

Flexi Mash
01.2015 - 07.2015

Customer Service Advisor

TSYS Managed Service
08.2014 - 05.2015

Fundraiser

Together fundraising
08.2014 - 11.2014
Mabel Makombore