Mabel Grace Baker
Rugby,Warwickshire
Summary
Dedicated swim instructor with a STA Level 2 Swim Teaching Award and a strong foundation in emergency first aid. Demonstrates exceptional student assessment capabilities and a child-friendly approach, fostering an encouraging learning environment. Known for energy, enthusiasm, and multitasking efficiency, while remaining calm under stress. Committed to delivering excellent customer service through proactive listening and effective communication.
Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations.
Overview
2
2
years of professional experience
2025
2025
years of post-secondary education
Work history
Waitress
British Garden Centres
Rugby, Warwickshire
04.2025 - Current
- Improved customer satisfaction by providing efficient and friendly service.
- Utilised professional communication skills to resolve customer complaints.
- Managed table settings for enhanced dining experience.
- Collaborated with kitchen staff to ensure order accuracy.
- Maintained clean and organised dining area for customer comfort.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
Swim teacher
Swim Works
Rugby, Warwickshire
11.2024 - 03.2025
- Adapted teaching methods to accommodate special needs students, promoting inclusivity in classes.
- Assisted in organising swimming gala events, contributing to community engagement.
- Enhanced learning experience by incorporating teaching aids into lessons.
- Maintained safe environment for all participants through constant vigilance during lessons.
- Collaborated with other instructors on best practices, improving overall team effectiveness..
- Initiated emergency protocol when necessary to ensure safety of all swimmers..
- Managed class registration, ensuring smooth admission process for new learners.
- Reinforced proper form and swim techniques to enhance performance.
- Improved children's water confidence with fun and engaging activities.
- Specialised in teaching different strokes, breaststroke, freestyle and backstroke; enhancing skill diversity among students.
- Provided one-on-one instruction to address individual weaknesses in stroke technique.
- Encouraged students' love for swimming, fostering future aquatic interests.
- Adapted teaching to suit individual and group needs for responsive swimming lesson instruction.
- Delivered fun, practical swimming programmes to meet class objectives.
- Established and maintained excellent customer relationships, putting pupils at ease with confident, can-do attitude.
Pool assistant/Deck assistant
Swimworks
Rugby, United Kingdom
07.2023 - 03.2025
- Company Overview: Swimworks is a bespoke swimming venue for teaching early years through to adults to swim.
- Daily tasks include, Cleaning and tidying, setting up the pool for the next lesson, supporting with lessons in the pool, Demonstrating new concepts to the students.
- Dealing with customers queries, greeting customers on reception.
- Swimworks is a bespoke swimming venue for teaching early years through to adults to swim.
- Cleaned changing rooms daily, promoting hygiene standards.
- Monitored water quality, ensuring optimal conditions for users.
- Conducted regular pool maintenance, preserving excellent condition of facilities.
- Maintained clean environment through constant tidying of pool area.
- Supervised children's swim times ensuring child protection procedures were followed.
- Ensured safety by regularly checking pool equipment for faults.
- Enhanced customer experience with efficient handling of queries and complaints.
- Organised swimming lessons for improved customer satisfaction.
- Prepared premises and supplies for arriving guests.
Education
GCSE -
Avon Valley School
Rugby, WarwickshireSkills
STA Level 2 Swim Teaching Award
Emergency First Aid at Work
STA Level 2 Award for Safety Award for Teachers
- Student assessment capabilities
- Encouraging attitude
- Energy and enthusiasm
- Child-Friendly approach
- Emergency First Aid
- Proactive listening
- Basic mathematics
- Multitasking efficiency
- Calm under stress
- Customer Service
Custom
- Mr Craig Hartfield, The Avon Valley School, Rugby, CV211EH
- Mrs Susan Ogden, The Avon Valley School, Rugby, CV211EH
Affiliations
- Avid Gym goer
- Cooking and Baking
References
References available upon request.
Timeline
Waitress
British Garden Centres
04.2025 - Current
Swim teacher
Swim Works
11.2024 - 03.2025
Pool assistant/Deck assistant
Swimworks
07.2023 - 03.2025
GCSE -
Avon Valley School
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