Mabel Francillette
Telford,Shropshire
Summary
Dedicated care professional with a strong foundation in providing compassionate and empathetic support to service users. Skilled in personal care, including hygiene, mobility, dressing, feeding, and toileting needs. Demonstrates clear and respectful communication with clients, families, and multidisciplinary teams. Proficient in observation and reporting changes in health promptly, alongside medication support aligned with care plans. Collaborative team player with patience and resilience in challenging situations. Effective time management skills ensure efficient task prioritisation under pressure. Knowledgeable in safeguarding procedures for adults and children, maintaining confidentiality while handling sensitive information responsibly. Trained in manual handling techniques and accurate record-keeping as per CQC standards.
Overview
3
3
years of professional experience
1
1
Certification
Work history
The close Care home
The close care Home
Oxford, Oxfordshire
07.2022 - 06.2025
- Provided high-quality personal care and support to individuals with varying physical and emotional needs in residential settings.
- Assisted with daily living activities including washing, dressing, feeding, toileting, and mobility
- Maintained accurate records of care provided, reported changes in clients’ health or behavior to senior staff
- Promoted independence, dignity, and respect for service users at all times
- Supported clients with medication administration and health appointments in line with care plans
- Collaborated with families, healthcare professionals, and team members to ensure holistic, person-centred care
- Followed health and safety, safeguarding, and confidentiality policies in line with CQC standards
Education
Senior Secoundary School - General Arts
St Margeret Mary
Ghana, Accra 09/2016 - 09/2018
Skills
- Compassion and empathy – Providing emotional support and building trusting relationships with service users
- Personal care – Skilled in assisting with hygiene, mobility, dressing, feeding, and toileting needs
- Communication – Clear, respectful communication with clients, families, and multidisciplinary teams
- Observation and reporting – Recognising and reporting changes in physical or emotional health promptly
- Medication support – Assisting with or administering medication safely in line with care plans
- Teamwork – Collaborative and supportive approach within a care team
- Patience and resilience – Calm and composed in challenging or emotional situations
- Time management – Able to prioritise tasks and work efficiently under pressure
- Safeguarding awareness – Knowledge of adult and child safeguarding procedures and policies
- Confidentiality – Respecting privacy and handling sensitive information responsibly
- Manual handling – Trained in moving and handling techniques and equipment use
- Record-keeping – Accurate documentation of care provided and incidents as required by CQC standards
Affiliations
- Art and crafts, cooking, reading and spending time with family
Certification
All Care Certificate trainings
Languages
English
Elementary
References
References available upon request.
Timeline
The close Care home
The close care Home
07.2022 - 06.2025
Senior Secoundary School - General Arts
St Margeret Mary
09/2016 - 09/2018
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