M Szajder
Randalstown,Northern Ireland
Summary
Hardworking product testing professional with extensive experience delivering quality, conformant products to specifications. Grades and classifies products accurately with meticulous attention to manufacturing requirements. Collaborates with team members for outstanding productivity levels. Loyal employee with solid understanding of training and mentoring employees. proactive and hands-on in task completion. Dedicated team member with 3 years of experience. Demonstrated history of meeting company goals and promoting best practices. Thrives under pressure and adapts to challenges with ingenuity and resilience.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
Work history
Quality inspector
Randox Laboratories
Antrim , Northern Ireland
03.2023 - Current
- Led quality audits to identify and implement product and process improvement opportunities.
- Prepared correct sample quantities for analysis.
- Measured and tested goods to verify conformance with product specifications.
- Kept quality paperwork accurately updated and filed for ease of reference.
- Interpreted blueprints to deliver conformant, quality products.
- Kept databases updated with relevant technical documentation and reports.
- Reported production issues for swift remedy, eliminating operational disruptions.
- Reported progress on assigned tasks, communicating when not possible to meet deadlines.
- Collaborated with production teams to meet performance and productivity targets.
- Logged non-conformances and performed root cause analysis to avoid repeat issues.
Sales assistant and guest service Server
Randox Farming - Dundarave Estate.
Dundarave Rd, Bushmills BT57, Northern Ireland
07.2021 - Current
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Took interest in customers' needs and concerns to provide throughtful advice and product recommendations.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Built rapport with new and existing customers to boost client retention.
- Maintained knowledge of products and features to provide recommendations to customers.
- Maintained accurate records to track cash handling activities.
- Packed and wrapped gifts with decorative details to match customer preferences.
- Went above and beyond by helping customers to locate stock, making bespoke orders where possible.
- Demonstrated product usage and features to customers.
- Worked energetically to maintain efficient operations during peak trading hours.
- Built lasting relationships with clients through customer service interactions.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Interacted and engaged with customers, providing guidance and product insights to influence purchase decision.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Delivered exceptional, friendly and fast service.
Reagent Dispense ATELICA& RANDOX ACUSERA CONTROL
Randox Site 4 Crumlin&Science Park&Ardmore
Crumlin , Northern Ireland
10.2021 - 02.2023
- Partnered with Formulation department and WO processing to understand particulars-priority of orders
- Stored and rotated stock
- Counted , labeled bottles and compounded liquids before dispensing
- Dispensed components accurately against customer data spec .
- Cleaned equipment and containers between use to avoid cross-contamination.
- Managed on-site evaluations, internal audits etc
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Handled reagents with care and precision.
- Recorded all data and results accurately and responsibly.
- Performed testing procedures according to agreed laboratory protocols.
- Successfully delivered on tasks within tight deadlines.
- Prepared samples through homogenising, freeze-drying and weighing.
Production manufacturing supervisor
Randox Laboratories Ltd.
Crumlin -Antrim , Northern Ireland
05.2021 - 12.2022
- Enforced health and safety requirements for worker protection, keeping accidents and company liability at minimum.
- Coached employees in developing and achieving individual performance goals.
- Identified opportunities to improve and streamline manufacturing processes to maximise time and revenue.
- Implemented staff training and development to improve team expertise and performance.
- Defined manufacturing quality guidelines and criteria to adhere to company standards.
- Reviewed production issues and implemented corrective action plans, enhancing operational efficiency.
- Reviewed and analysed production performance indicators and requirements to maximise output quality.
- Successfully delivered on tasks within tight deadlines.
- Displayed energy and enthusiasm in fast-paced environment.
- Supported team by demonstrating respect and willingness to help.
- Recorded date and batch codes within Randox lane clearance and Works orders to ensure product and component traceability.
- Controlled factory equipment to exceed daily production targets.
- Kept workspaces clean and organised with regular attention.
- Minded machinery to reduce downtime.
- Calculated amount of materials necessary.
- Followed work orders to sort items destined for storage, production lines, or shipping.
- Reported production issues for swift remedy, eliminating operational disruptions.
- Ran product conformance testing with attention to quality.
- Wrote reports to document product errors and deficiencies.
- Executed thorough investigations, producing detailed non-conformance reports to evaluate and rectify production issues.
- Followed strict procedures to document rejected parts for quality assurance and traceability purposes.
- Kept quality paperwork accurately updated and filed for ease of reference.
- Fostered positive relationships with customers to enhance loyalty and retention.
- Consistently arrived at work on time and ready to start immediately.
Education
South West College
Dungannon 09.2016 - 05.2019
Diploma of Higher Education - Customer service
Lodz College of Food, Tourism
Lodz 09.2006 - 05.2011
Skills
- Cost analysis
- Health and safety compliance
- Process failure analysis
- Product inspection
- Problem-solving
- Knowledge of Randox Quality standards & procedures
- Customer-focused
- Leadership
- Multilingual
- Market trends understanding
- Customer relations
- Customer service
Timeline
Quality inspector
Randox Laboratories
03.2023 - Current
Reagent Dispense ATELICA& RANDOX ACUSERA CONTROL
Randox Site 4 Crumlin&Science Park&Ardmore
10.2021 - 02.2023
Sales assistant and guest service Server
Randox Farming - Dundarave Estate.
07.2021 - Current
Production manufacturing supervisor
Randox Laboratories Ltd.
05.2021 - 12.2022
South West College
09.2016 - 05.2019
Diploma of Higher Education - Customer service
Lodz College of Food, Tourism
09.2006 - 05.2011
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