Lynn Marie Maciver
Cumbernauld,Glasgow City
Summary
Experienced healthcare professional with a focus on residential care, adept in glucose testing, medication administration, and safeguarding vulnerable adults. Expertise in dementia and palliative care, ensuring compliance with health and safety standards. Strong skills in client confidentiality, adaptable care plans, and effective communication with medical teams.
Overview
16
16
years of professional experience
3
3
years of post-secondary education
Work history
Front of house team member
Blakes Bar and Kitchen
Stornoway, Western Isles
09.2024 - 09.2025
- Cultivated positive guest experiences through a friendly and supportive approach.
- Managed cash transactions with precision, ensuring accurate financial documentation.
- Maintained cleanliness and organisation in work areas to support team success.
- Collaborated effectively with colleagues to exceed guest expectations.
- Enhanced guest experience with a friendly and helpful attitude.
- Managed cash transactions accurately, ensuring accurate financial records.
- Contributed to team success by maintaining cleanliness and organisation in work areas.
- Cooperated closely with other team members to meet and exceed guests' expectations.
- Balanced the needs of multiple tables whilst maintaining top-quality customer service.
- Established rapport with regular diners, fostering a loyal client base.
Senior care assistant
Roselea Court Care Home
Stirling, Stirlingshire
03.2023 - 08.2024
- Maintained confidentiality and professionalism, gaining trust from families.
- Managed medication administration, strictly adhering to prescribed doses.
- Facilitated stimulating social activities for resident engagement.
- Contributed to meal preparation based on individual dietary requirements.
- Mediated disputes between residents, fostering a calm living environment.
- Maintained accurate records of residents' progress and medical history.
- Provided high-quality elderly care, ensuring comfort and safety.
Health care assistant
Randolphhill Care Home
Dunblane, Stirling
12.2021 - 03.2023
- Collaborated with nurses to provide comprehensive patient care, ensuring a smooth recovery path.
- Ensured infection control measures were adhered to strictly for a safe environment for both staff and patients alike.
- Delivered high-quality patient service by maintaining cleanliness in wards.
- Upheld patient confidentiality at all times whilst performing duties as per data protection norms set down by the NHS.
- Escorted patients for tests or procedures within the hospital premises whilst ensuring their safety and comfort.
- Handled challenging behaviour from dementia-affected individuals effectively without resorting to force or intimidation.
- Prepared meals for patients, ensured balanced nutrition intake.
- Liaised between patients and healthcare professionals, facilitated effective communication channels.
Health care assistant
Westerlands
Stirling, Stirlingshire
08.2021 - 11.2021
- Optimised healing process through regular changes of wound dressings.
- Maintained adequate stock levels of medical supplies, ensuring seamless care provision during shifts.
- Documented patient progress meticulously to assist medical staff in treatment planning.
- Addressed challenging behaviours of dementia-affected individuals with effective, non-coercive strategies.
Community home care worker
Comhairle nan Eilean Siar
Stornoway, Western Isles
06.2014 - 12.2020
- Carried out household chores for a clean and safe living environment.
- Participated actively in team meetings about patient care planning.
- Communicated effectively with other healthcare professionals for comprehensive client care coordination.
- Assisted with personal hygiene tasks, promoting dignity and respect for service users.
- Assisted clients in maintaining physical exercise routines to promote overall well-being.
- Maintained detailed records of care plans to ensure continuity of care.
- Delivered basic nursing care to elderly residents, fostering comfort and health improvement.
- Prepared healthy meals considering dietary requirements, improving client nutrition.
- Worked flexible hours including nights and weekends to provide 24 and 7 support for clients.
- Managed medication schedules for accurate and timely administration.
- Respected cultural sensitivities whilst providing care services, promoting diversity awareness and inclusion.
- Responded swiftly in emergency situations, ensuring immediate action was taken for client safety.
- Ensured safety by monitoring home conditions regularly, preventing accidents and injuries.
- Offered companionship to clients, reducing feelings of loneliness and isolation.
- Upheld strict confidentiality rules related to medical histories or health conditions of patients.
Sales assistant
Tesco
Stornoway, Western Isles
10.2012 - 06.2014
- Maintained knowledge of current sales promotions helping customers make informed buying decisions.
- Collaborated effectively with team members to meet sales targets.
- Delivered exceptional after-sales service, encouraging repeat business.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- Ensured stock replenishment in a timely manner to maintain product availability.
- Built strong relationships with regular customers for repeat business.
Health care assistant
Blar Buidhe Car Home
Stornoway, Western Isles
05.2011 - 10.2012
- Escorted patients for tests or procedures within the hospital premises whilst ensuring their safety and comfort.
- Ensured infection control measures were adhered to strictly for a safe environment for both staff and patients alike.
- Coordinated activities that encourage social interaction amongst residents within the care home setting to foster a sense of community spirit among them .
- Provided basic health education to patients for proper self-care post discharge.
- Handled challenging behaviour from dementia-affected individuals effectively without resorting to force or intimidation.
Sales assistant
Superdrug
Stornoway, Western Isles
05.2009 - 10.2011
- Assisted customers in selecting products to maximise satisfaction.
- Demonstrated products effectively, boosting sales conversions.
- Managed till operations to minimise customer waiting times.
- Built strong relationships with regular customers, encouraging repeat business.
- Provided detailed product information through excellent communication skills.
- Ensured timely stock replenishment to maintain product availability.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- Handled queries and complaints efficiently to enhance customer service.
Education
SVQ Level 2 - Health
Lews Castle College
Stornoway 05.2018 - 08.2018
Certificate of Higher Education - Health
University of the Highlands and Islands
Stornoway, Western Isles 09.2019 - 06.2020
Bachelor of Science - Nursing
University of the Highlands and Islands
Stornoway, Western Isles 09.2020 - 08.2021
Bachelor of Science - Nursing
University of the Highlands and islands
Stornoway, Western Isles 08.2024 - 09.2025
Skills
- Glucose testing capabilities
- Patient hygiene maintenance
- Communicating with doctors
- Residential home experience
- Using lifting equipment
- Home cleaning techniques
- Adaptable to patient needs
- Understanding boundaries
- Health and Safety Compliance
- Personal care assistance
- Basic life support
- Palliative Care
- Dementia awareness
- Dementia care
- Medication Administration
- Safeguarding vulnerable adults
- Treatment care plans
- Mobility assistance
- Client confidentiality
- Compassionate care
- Progress reporting
- Stroke awareness
- In-home care
- Infection Control
- Record-keeping
References
References available upon request.
Timeline
Front of house team member
Blakes Bar and Kitchen
09.2024 - 09.2025
Bachelor of Science - Nursing
University of the Highlands and islands
08.2024 - 09.2025
Senior care assistant
Roselea Court Care Home
03.2023 - 08.2024
Health care assistant
Randolphhill Care Home
12.2021 - 03.2023
Health care assistant
Westerlands
08.2021 - 11.2021
Bachelor of Science - Nursing
University of the Highlands and Islands
09.2020 - 08.2021
Certificate of Higher Education - Health
University of the Highlands and Islands
09.2019 - 06.2020
SVQ Level 2 - Health
Lews Castle College
05.2018 - 08.2018
Community home care worker
Comhairle nan Eilean Siar
06.2014 - 12.2020
Sales assistant
Tesco
10.2012 - 06.2014
Health care assistant
Blar Buidhe Car Home
05.2011 - 10.2012
Sales assistant
Superdrug
05.2009 - 10.2011
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