LYNNE WRIGHT

OFFICE/STOCK MANAGER

YORKBOAT/CITYCRUISES

North York, North Yorkshire

02.1998 - 03.2024

Trained new recruits on the use of inventory management software, enhancing their performance levels.
Utilised Microsoft Excel to manage spreadsheets and deliver specialised reports on company metrics.
Revamped ordering processes, resulting in more streamlined operations and reduced waste.
Streamlined invoice processing procedures for smoother financial operations.
Organised staff holiday schedules without disrupting workflow continuity.
Resolved employee conflicts with tactful mediation strategies.
Liaised with IT department to rectify technical issues promptly.
Handled incoming correspondence, resulting in timely responses and decision-making.
Tracked inventory levels of office supplies, preventing stock shortages.
Ensured smooth day-to-day operations with diligent oversight of office tasks.
Negotiated contracts with vendors, ensuring cost-effective services and supplies.
Updated office policies to reflect changing business needs and regulations.
Improved office efficiency by streamlining administrative procedures.
Managed supplier relationships to secure best pricing and service delivery.
Coordinated facility maintenance, providing a safe and comfortable work environment.
Organised filing systems and maintained records and documentation in alignment with company policies and data security protocols.
Answered high-volume daily telephone and email enquiries, minimising correspondence backlogs.
Processed invoices and purchase orders with high attention to detail.
Greeted and directed incoming visitors and clients to reduce wait times and increase satisfaction.
Scheduled meeting spaces and catering for board meetings, client consultations and contract negotiations.
Produced and distributed monthly reports using Excel knowledge, enabling improved business analysis.