Summary
Overview
Work History
Education
Skills
Certification
References
INTERESTS
Timeline
Generic

LYNNE OTTER BA(Hons)

Billericay,Essex

Summary

Creative and driven Design Consultant with a 5 year background in kitchen design and sales. Proactive and motivated, adept at strategic planning, problem resolution, offering strong foundation in creative design and client collaboration, delivering projects as per scheduled. Successful at managing multiple priorities with a positive attitude. Driven to deliver high-quality service and consistent results. Ready to use and develop skills in design, problem-solving, teamwork, and innovation.

Overview

20
20
years of professional experience
11
11
years of post-secondary education
1
1
Certification

Work History

Design Consultant

Hutton Kitchens
Billericay, Essex
04.2024 - 11.2024
  • Design German engineered and English hand built kitchens, bedrooms, boot rooms, and home offices
  • Liaise with client from introduction to discuss and design their project and budget
  • Work with purchasing teams, surveyors and fitters to ensure smooth running of project
  • Plan marketing for social media, photography for website and cook events
  • Present design and quote to client
  • Strong sales conversion rate

Senior Designer

Lower Barn Kitchen Design Studio
Rayleigh, Essex
06.2021 - 04.2024
  • Conduct open, honest and engaging design and sales meetings with clients in order to build a comprehensive picture of their kitchen project
  • Met client deadlines through excellent workload planning and prioritisation
  • Design and sell high-end German, traditional English and bespoke handmade kitchens
  • Build strong relationships with all members of the team including my co-designer, studio manger, company director, carpenters and other members of the installation team
  • Manage multiple projects simultaneously, ensuring timely completion

Sales Designer

Harvey Jones Kitchens
Brentwood, Essex
01.2021 - 05.2021
  • Design traditional handmade and hand-painted kitchens
  • Fostered long-term relationships with clients by offering superior service
  • Demonstrated proficiency in utilising CAD software for innovative designs
  • Conducted detailed product demonstrations, leading to increased customer satisfaction
  • Streamlined sales process and lead management through effective use of CRM tools
  • Planned and led a thorough design and project management process
  • Oversaw installation, quality control, snagging and sign-off

Designer

Lower Barn Kitchen Design Studio
Rayleigh
06.2020 - 12.2020
  • Design and sell high-end German, traditional English and bespoke handmade kitchens
  • Working closely with multiple clients, manufacturers and the Studio Manager
  • Project managing kitchen designs from initial interest successfully through to completion
  • Proactively identifying and addressing potential problems before they arose and delivering innovative solutions
  • Devised design solutions to meet client brief requests

Buyer

DCK Group
Billericay, Essex
01.2005 - 11.2011
  • Adaptable, proficient, informed and organised Buyer
  • Build monthly ranges and ensuring tight budgets and profit margins were met
  • Maintained strong working relationships with suppliers and vendors to obtain favourable contract terms.
  • Collaborated with sales team for accurate forecasting of product needs.
  • Ensured timely delivery of products, maintaining production and delivery stages
  • To maintain smooth operations, managed order discrepancies swiftly and professionally
  • Analysed buying trends to identify appropriate mix of inventory items for top-tier sales

Education

Postgraduate Diploma Course - Interior Design

British Academy of Interior Design/ Freelance Interior Designer
01.2013 - 01.2020

BA (Hons) - Design. Jewellery and Silversmithing

Glasgow School of Art
Glasgow
01.1996 - 01.2000

Skills

  • Interior Design
  • Project Management
  • Problem Solving
  • Great attention to detail
  • Organised and efficient
  • Teamwork skills
  • Commercially-minded
  • Winner
  • ArtiCAD
  • Sketchup
  • Order Wise
  • EQ (Easy Quote)
  • Smart
  • PowerPoint
  • Page Plus
  • Word
  • Excel

Certification

Certificate: Fundamentals of Project Managment

References

References available upon request.

INTERESTS

  • Spending time with family and friends
  • Reading
  • Art and design
  • Pilates

Timeline

Design Consultant

Hutton Kitchens
04.2024 - 11.2024

Senior Designer

Lower Barn Kitchen Design Studio
06.2021 - 04.2024

Sales Designer

Harvey Jones Kitchens
01.2021 - 05.2021

Designer

Lower Barn Kitchen Design Studio
06.2020 - 12.2020

Postgraduate Diploma Course - Interior Design

British Academy of Interior Design/ Freelance Interior Designer
01.2013 - 01.2020

Buyer

DCK Group
01.2005 - 11.2011

BA (Hons) - Design. Jewellery and Silversmithing

Glasgow School of Art
01.1996 - 01.2000

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LYNNE OTTER BA(Hons)