Lynne Northey

• Achieved consistent market growth with effective territory management.
• Led team training sessions to increase product knowledge and sales techniques.
• Liaised regularly with senior management to report on regional sales performance.
• Promoted an environment that fostered personal development amongst team members resulting in higher job satisfaction levels.
• Forged productive relationships with key clients to enhance customer loyalty.
• To strengthen customer relations, provided post-sale support as needed.
• Facilitated regular team meetings, fostering open communication and teamwork within the sales force.
• Enforced adherence to legal guidelines and internal policies whilst conducting business operations.
• Boosted brand visibility by planning and executing regional sales strategies.
• Instituted incentive schemes for staff motivation leading to enhanced productivity levels.
• Set and monitored sales targets for the region with 360, Power BI, identifying needs for strategy adjustments to achieve set goals.
• Was selected to review, help analyse , ROI & Opportunity in Northern Ireland amending strategy to NI market & Shopper Missions
• Currently leading & managing a team of 11 Field reps. Driving performance , holding monthly Development / Training / Briefing sessions to deliver Clients objectives.
• Volunteered to support sales teams in other regions, whilst RSM vacancy . Driving performance , training & development
• Successfully minimising Churn , by robust People management
• Responsible for creating & updating Client Induction programme .
• Taking lead in managing Forecasting meetings to drive National performance .
• Training & Development of other managers .
• Robust in following processes & deadlines .

Thrown into a situation of managing the store for 4 months in the absence of a store manager .

• Evaluated employee performance regularly, providing constructive feedback where necessary.
• Led sales promotions to boost store revenue.
• Facilitated weekly meetings to improve staff morale and engagement.
• Maintained cleanliness standards throughout the store, enhancing customer experience.
• Oversaw stock control procedures, minimising losses through theft or damage.
• Developed employee schedules that ensured adequate coverage during peak times.
• Managed inventory for optimal store performance. Achieved 1% shrinkage in Stock Audit .
• Responsible of 20 department heads , with a further 60 Driving & monitoring sales , Merchandising, Wage control P&L , Health & Safety, Cash Control
• First Aid in the Workplace Certificate obtained
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• Coordinated holiday promotions successfully whilst managing regular duties simultaneously.
• Assisted customers in locating products around the shop floor promptly.
• Monitored inventory levels consistently to avoid stock shortages or overages.
• Managed staff rosters, ensuring adequate coverage during peak times.
• Certificates held for In House Training , Manager Training , Customer Care , H&S, Loss Prevention, Epos System , Customer flow approx 8500+ Gross Sales 30K pw.

• Demonstrated product knowledge whilst assisting customers in their purchases.
• Streamlined purchasing processes, reducing costs and waste.
• Provided excellent customer service, resulting in repeat business.
• Coordinated timely replenishment of products on shelves, avoiding out-of-stock situations.

Temporary Accounts Assistant . Creditor / Debit Control.

Manufacturing Company , responsible for leading an accounts team of 5 . Creditors , Debit , Wages , Costing , P&L - Assistant to Financial Manager.