Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

LYNNE KINGDOM

TORQUAY,Devon

Summary

I enjoyed my time working for Torquay International School.

I started from College as an Office Assistant and went on to further roles in the organisation such as Receptionist, School Secretary, Office Administrator and Administration Manager. I took a redundancy at a time of business re-organisation as my Mother had just been diagnosed with Dementia and this enabled me to help with her care. This planned career break can now come to an end and I am

excited to continue my career as soon as possible.


Overview

37
37
years of professional experience
1
1
year of post-secondary education

Work History

Administration Manager

Torquay International School Ltd.
Torquay, Devon
10.1981 - 10.2018
  • Streamlined office operations by implementing efficient administrative procedures.
  • Answered inbound phone calls, resulting in excellent customer service provided to clients.
  • Compiled essential data into useful spreadsheets enhancing overall understanding of business performance.
  • Contributed towards positive work environment by maintaining cleanliness and orderliness in shared spaces.
  • Handled sensitive information discreetly, maintaining confidentiality at all times as required by protocol.
  • Sorted incoming mail promptly, reducing clutter and improving organisation in the workplace.
  • Assisted senior administrators to effectively coordinate large-scale events.
  • Managed office supplies inventory, ensuring readiness for all projects at any given time.
  • Coordinated travel arrangements for executives, contributing towards seamless business trips without disruption.
  • Organised important company meetings, leading to improved communication across departments.
  • Assumed responsibility of receptionist duties whilst necessary staff were on holiday.
  • Maintained high levels of data accuracy for smooth business operations by conducting regular database audits.
  • Provided comprehensive secretarial support to the managing director, ensuring smooth daily operations within the executive suite.
  • Facilitated internal communications with clear and concise memos and bulletins.
  • Resolved minor technical issues swiftly avoiding unnecessary delays in workflow.
  • Interacted with customers professionally by phone, email and in-person to deliver accurate service information.
  • Assisted clients with daily enquiries and addressed incoming correspondence to maintain timely responses.
  • Effectively managed incoming and outgoing mail to maximise office efficiency.
  • Oversaw database to maintain updated records and accuracy.
  • Collaborated with different departments to maintain positive rapport and smooth workflow.
  • Managed office supply inventory, performing stocktake duties and ordering additional supplies to meet staff needs.
  • Liaised with customers to resolve enquiries, appointment requests and billing questions.
  • Took meeting minutes and distributed to core staff for effective inter-office communication.
  • Drove company mission and values, representing organisation at meetings and industry events.
  • Directed administrative team in high-quality clerical service delivery.
  • Scheduled meetings and travel arrangements to support C-level executives.
  • Spearheaded office workflow coordination, utilising employee strengths and skillsets to better address task needs.
  • Cultivated positive rapport across all enterprise levels, managing stakeholder relations in support of organisational needs.
  • Negotiated with vendors and service providers to control corporate expenditures.
  • Maintained smooth-running business operations by delegating priorities to staff abilities.
  • Monitored health and safety measures for guaranteed compliance.
  • Led and managed administrative staff to maintain smooth daily operations.
  • Coordinated hiring, recruitment and training strategies to build successful administrative team.
  • Represented organisations at seminars, conferences and business events.

Education

Secretarial Career Course - Business

South Devon College
Torquay
09.1980 - 06.1981

Skills

Excellent Interpersonal Skills

Confident and Professional Communication Skills

My entire career has been spent in an office environment

Great Organisational and Planning Skills

Ability to Multitask in a busy working environment

A positive, helpful and flexible member of a team

Highly Efficient Customer Service Skills

Demonstrate Professionalism and Positivity in all interactions both internally and externally




Affiliations

  • I enjoy a Beach Hut community in Torquay and relax by 'borrowing' dogs to walk both on the beach and in the countryside. I also House-sit for friends. I am also an enthusiastic amateur gardener when the sun comes out.

Timeline

Administration Manager

Torquay International School Ltd.
10.1981 - 10.2018

Secretarial Career Course - Business

South Devon College
09.1980 - 06.1981

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