Lynne Haupt
Leicester
Summary
Outgoing Cafe asst with over 25 years of experience in hospitality & retail industry . Excellent reputation for resolving problems and improving customer satisfaction. strong customer service background skilled in preparing and packaging food and beverage items in warm and friendly environment. Experienced in operating register to maintain profitability.
Abides by health regulations and safety standards. Hospitable individual with expertise in safe food preparation. Versed in payment collection. Accurately takes orders and prepares daily food items to satisfy customers.
Dedicated worker offering extensive history preparing salads, soup and sandwiches for customers. Fulfilled supplementary orders for drinks and desserts before serving ordered food. Excellent multitasker with charming personality.
Overview
37
37
years of professional experience
2
2
years of post-secondary education
Work History
Senior Team Member
Greggs Bakery
LEICESTER, LEC
05.2022 - Current
- Identified stock imperfections, assigned grades and noted production concerns based on regular inspections.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays and busy periods.
- Operated register to process payments and collect cash payment for order totals.
Cafe Assistant
Morrisons
LEICESTER, LEC
09.1997 - 04.2022
- Assisted customers with product selection by answering questions about food ingredients and nutritional value.
- Promoted new products and price changes by creating and updating signage.
- Wiped, sanitized and maintained floors, facility and equipment to adhere with company standards and procedures.
- Monitored food temperatures to comply with safety regulations.
- Maintained clean and attractive product displays to entice customer purchases.
- Notified management of product and supply shortages to reduce disruption in availability.
- Replenished products daily for optimal freshness and visibility.
- Produced food and drink products adhering to company quality and quantity standards.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
Milner Bakery
Manger
Blaby, LCE
07.1985 - 07.1997
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Monitored company inventory to keep stock levels and databases updated.
Education
O Levels - Maths, English, Science, Art,
Leyland, Countesthorpe Community College
Leicester 09.1983 - 06.1985
Skills
Great communication skills
Cash Handling
Quality control
Management experience
Sales expertise
Team Building
Timeline
Senior Team Member
Greggs Bakery
05.2022 - Current
Cafe Assistant
Morrisons
09.1997 - 04.2022
Milner Bakery
Manger
07.1985 - 07.1997
O Levels - Maths, English, Science, Art,
Leyland, Countesthorpe Community College
09.1983 - 06.1985