Summary
Overview
Work history
Education
Skills
References
Timeline
Generic

Lynne Garner

Southsea,Hampshire

Summary

A highly skilled administrator with excellent communication skills, resourcefulness, and attention to detail. Demonstrates strong multi-tasking abilities and composure under pressure, ensuring efficient and effective task completion. Committed to using these competencies to contribute positively to organisational goals.

Overview

21
21
years of professional experience
6041
6041
years of post-secondary education

Work history

Day Surgery Activity Lead

Practice Plus Group Surgical Centre
Portsmouth, Hampshire
2015.12 - 2025.06
  • Planned monthly theatre and outpatient activity to optimise resource utilisation and meet targets.
  • Liaised regularly with clinical teams and senior management to ensure the smooth running of operations and a positive patient experience.
  • Managed booking team, overseeing recruitment, conducting annual appraisals, and absence management.
  • Deputised for Patient Services Manager during absences and periods of annual leave.
  • Successfully delivered on tasks within tight deadlines.

Senior Administrator

Practice Plus Group Surgical Centre
Portsmouth, Hampshire
2010.03 - 2015.12
  • Supervising booking team
  • Co-ordinating transferred activity from local NHS Trust
  • Scheduling patients for theatre and outpatient appointments
  • Deputising for Patient Services Manager

Schedular

Practice Plus Group Surgical Centre
Portsmouth, Hampshire
2007.06 - 2010.03
  • Scheduling patients for theatre and outpatient appointments both face to face and over the telephone.
  • Liaising with clinical team, GP Practices and local NHS Trust when required.

Receptionist - Urgent Treatment Centre

Practice Plus Group Surgical Centre
Portsmouth, Hampshire
2005.11 - 2007.06
  • Acted as primary contact for patients upon arrival.
  • Registered patients on PAS system to ensure accurate records.
  • Liaised with clinical teams, GP practices, and local NHS Trust as necessary.

Receptionist

Campbell Surgery GP Practice
Southsea, Hampshire
2004.11 - 2005.11
  • Served as main contact for patients upon arrival.
  • Managed appointment bookings and addressed queries via telephone.
  • Registered new patients in PAS system for accurate record-keeping.
  • Generated repeat prescriptions to facilitate ongoing patient care.

Education

BTEC/NVQ Advanced Level Apprenticeship - Management

Workplace

BTEC/NVQ Apprenticeship - Team Leading

Workplace

BTEC/NVQ Advanced Apprenticeship - Business & Administration

Workplace

Skills

  • Communication skills
  • Resourcefulness
  • Attention to detail
  • Multi-tasking
  • Composure under pressure

References

References available upon request.

Timeline

Day Surgery Activity Lead

Practice Plus Group Surgical Centre
2015.12 - 2025.06

Senior Administrator

Practice Plus Group Surgical Centre
2010.03 - 2015.12

Schedular

Practice Plus Group Surgical Centre
2007.06 - 2010.03

Receptionist - Urgent Treatment Centre

Practice Plus Group Surgical Centre
2005.11 - 2007.06

Receptionist

Campbell Surgery GP Practice
2004.11 - 2005.11

BTEC/NVQ Advanced Level Apprenticeship - Management

Workplace

BTEC/NVQ Apprenticeship - Team Leading

Workplace

BTEC/NVQ Advanced Apprenticeship - Business & Administration

Workplace

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Lynne Garner