Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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Lynne Burgoyne

Kendal,Cumbria

Summary

Driven professional with keen eye for detail and commitment to excellence. Proficient in document management and legal research, with strong organisational and communication abilities. Capable of ensuring smooth office operations and supporting legal teams to achieve successful outcomes.

Overview

39
39
years of professional experience

Work history

Legal Secretary

Thomson Hayton Winkley
Kendal, Cumbria
06.1986 - Current
  • Streamlined office operations for enhanced productivity with filing systems.
  • Drafted legal documents, contributing to timely completion of cases.
  • Managed confidential information with utmost discretion, ensuring privacy and compliance.
  • Executed general secretarial tasks such as photocopying or scanning, maintaining a well-functioning office space.
  • Accurately transcribed legal dictations, maximising accuracy in documentation processes.
  • Received and placed telephone calls to clients and prospective clients.
  • Typed letters, memoranda and emails to convey accurate and professional information.
  • Created legally binding wills for clients.

Licensee

Shakespeare Inn
Kendal, Cumbria
09.2015 - 09.2023
  • Ensured smooth operation of the pub, restaurant and bed and breakfast by delegating tasks effectively.
  • Resolved customer complaints promptly, ensuring satisfaction and repeat business.
  • Coordinated with kitchen staff for seamless table service during peak hours.
  • Maintained high standards of cleanliness and hygiene within the premises.
  • Streamlined booking system to enhance efficiency and reduce waiting times for customers.
  • Updated menus seasonally in consultation with Chef resulting in exciting culinary offerings.
  • Built loyal customer base by creating welcoming environment with top quality service.
  • Planned staff rotas to meet customer demand whilst remaining under budget.
  • Led by example in providing customers with attentive, professional service.
  • Managed team rosters to maintain optimal customer service levels.

Education

O'Level - English, Maths, French

Queen Katherine School
Kendal

Skills

I have been an audio typist for Thomson Hayton Winkley since leaving school in 1986, working mainly in the Wills and Probate Department but also helping out in other departments when needed I am a fast and accurate audio typist

Affiliations

My hobbies include reading, crocheting, cooking and eating out

Timeline

Licensee

Shakespeare Inn
09.2015 - 09.2023

Legal Secretary

Thomson Hayton Winkley
06.1986 - Current

O'Level - English, Maths, French

Queen Katherine School

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Lynne Burgoyne