Offering strong interpersonal and communication skills, paired with willingness to learn and adapt quickly. Knowledgeable about providing empathetic support and maintaining positive attitude in challenging situations. Ready to use and develop problem-solving, organizational, and teamwork skills in care assistant role.
Overview
12
12
years of professional experience
1
1
Certification
Work history
Severe Complex& Additional Needs Support Assistant
Community Integrated Care
Pollok, Glasgow City
05.2019 - Current
Built trusting, supportive relationships with individuals with a range of additional support needs, fostering a safe and inclusive environment.
Communicated effectively with individuals using verbal, non-verbal, and alternative communication strategies (e.g., Makaton, PECs).
Collaborated with families, careers, and professionals to ensure consistent and holistic support.
Delivered tailored one-to-one and group support, adapting strategies to meet a wide range of cognitive, emotional, and physical needs.
Assisted individuals in developing life skills, independence, and confidence through structured routines and targeted interventions.
Provided personal care with dignity and sensitivity, ensuring comfort, safety, and respect at all times.
Used de-escalation techniques and positive behavior support strategies to manage challenging behavior effectively.
Maintained detailed records and contributed to behavior support plans and risk assessments.
Contributed to individual education plans (IEPs), support plans, or care plans by offering insights into progress, needs, and strengths.
Supported the implementation of therapeutic and educational programs in collaboration with specialists (e.g., occupational therapists, speech and language therapists).
Maintained high standards of safeguarding and confidentiality in line with legal and organizational policies.
Attended regular training in areas such as autism awareness, moving and handling, and safeguarding vulnerable adults/children.
Dementia Support Worker
Bright Care
Glasgow
06.2016 - 12.2018
Supported people and their family's living with dementia with everyday living.
Completed housekeeping tasks resulting in a clean, safe home environment.
Provided companionship during outings contributing to an active social life for clients.
Promoted physical activity through assistance with exercises improving overall health condition of the client.
Implemented care plans set out by healthcare professionals leading to improved patient well-being.
Built strong patient relationships through compassionate care and friendly rapport building.
Administered medication with rigorous planning and recordkeeping.
Reported on service user progress to senior staff, addressing concerns and suggesting appropriate action.
1:1 Learning Disability Support
Private Employer
Glasgow
01.2014 - 01.2016
In this role I assisted in the every day activity's of a person with severe learning disability's
Assisting with personal care
Carried out day-to-day duties accurately and efficiently.
Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
Successfully delivered on tasks within deadlines.
Demonstrated respect, friendliness and willingness to help wherever needed.
Skills
Communication strategies
Behavior management
Record keeping
Needs assessment
Compassionate support
Team collaboration
Problem solving
Confidentiality maintenance
Relationship building
Time management
Policy adherence
Ethical understanding
Life skills development
Certification
-Driving License with access to own car
- Registered with scottish social services council
References
References available upon request.
Timeline
Severe Complex& Additional Needs Support Assistant