Lynn Crosbie

• Carried out day-to-day duties accurately and efficiently.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Successfully delivered on tasks within tight deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours, covering nights, weekends and bank holidays.
• Offered friendly, efficient customer service and handled challenging situations with ease.
• Respected privacy and dignity of each resident during provision of care services.
• Maintained a calm demeanor during crisis situations thus providing reassurance to both the service users and their families.

• Assessed patient needs to develop and adjust individualised care plans.
• Facilitated training sessions, enhancing staff competence and knowledge base.
• Ensured compliance with health and safety regulations, maintaining safe working environment.
• Maintained detailed records, ensuring accurate documentation.
• Implemented protocols to enhance team efficiency.
• Advocated on behalf of patients, protecting their rights and dignity.
• Managed staff rotas for optimal coverage during peak periods.
• Cultivated positive relationships with multidisciplinary teams to improve patient care.

Providing all aspects of care to individuals within their own homes, ensuring to meet all National Care Standards.

• Administered medication to manage patient health effectively.
• Preparing and serving daily meals
• Assisting with personal care tasks
• Befriending
• Assisting with financial and budgeting needs
• Responsible for training new staff in a "shadowing" scenario
• Flexible attitude to working role and ability to adapt to changing needs.
• Maintaining a high degree of confidentiality