Summary
Overview
Work history
Skills
Affiliations
Timeline
Generic

Lynn Allis

Sandhurst, Berkshire.

Summary

A seasoned professional with expertise in people management and leadership, demonstrating a methodical and logical approach to tasks. Possesses an excellent understanding of client care, coupled with strong skills in debt management and collection. Committed to driving organisational success through effective team leadership and strategic planning.

Overview

31
31
years of professional experience

Work history

Practice Manager

Medivet
Bracknell, Berkshire.
12.2024 - Current
  • Lead clinic operations by addressing daily concerns and issues promptly including diary management and staffing.
  • Conducted management meetings, including return-to-work discussion, monthly practice meetings.
  • Fostered a positive work environment through regular team meetings and open communication.
  • Scheduled and facilitated one-to-one meetings to support staff wellbeing and retention.
  • Managing practice resourcing, ensuring adequate staffing for holidays and training needs.
  • Maintained minimal practice debt through effective financial oversight.
  • Reviewed budgets weekly to ensure optimal resource utilisation within the practice.
  • Engaged with clients to resolve complaints swiftly, enhancing client retention efforts.
  • Coordinated regular staff meetings and performance reviews to meet practice objectives.

Regional Debt Administrator

Medivet (previously Kynoch Vets)
07.2014 - 12.2024
  • Roll out debt process within region (newly created role)
  • Drive and deliver the reduction of debt within region to include client interaction to achieve results
  • Following of debt policy and procedures including written / verbal communications
  • Monitoring of regional debt to include direct claims and health care plans ensuring process are being followed
  • Ensuring and monitoring of payments via banking team
  • Production of monthly debt figures and reporting accordingly
  • Monitoring of debt levels and developing ongoing action plans along with managing debt issues and effectively reducing and maintaining overall debt
  • Working alongside Regional Managers to identify escalating debt and forming actions plan
  • Ongoing training at Practice level for all staff on processes and enforce and promote debt prevention
  • Refer bad debtors to Solicitors for escalation via courts (this was a ‘Kynoch' policy and not continued with Medivet)
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Receptionist / Admin Assistant

Kynoch Vets (now Medivet)
09.2010 - 07.2014
  • Split position between reception and various admin functions
  • Ensured seamless operation of front desk by managing reception duties.
  • Fostered a welcoming environment through maintaining a clean reception area.
  • Coordinated servicing of X-rays and air conditioning units with precise record-keeping.
  • Facilitated efficient financial operations by handling all monetary transactions.
  • Approved pharmacy invoicing, ensuring accuracy and regulatory compliance.
  • Enhanced organisational effectiveness through developing regional debt policy.
  • Prepared legal documents, collaborating with solicitors on court proceedings.

Purchasing Supervisor

Kenure Developments Ltd
09.2008 - 03.2010
  • Responsible for small Buying team – 2 staff
  • Use of Efacs to enter purchase orders and produce daily reports
  • Generation and presentation of weekly reports to Operations Director
  • Prioritise MRP output accordingly and distribute to staff
  • Cost and account negotiation in person and by telephone / email
  • Purchase order progression ensuring project timescales are met
  • Report budget targets and report to appropriate levels
  • Monthly reporting on payment of Suppliers
  • Updating and producing of ISO procedures and work instructions

Credit Controller

Geobond Engineering
01.2008 - 08.2008
  • Preparation of Invoices and Statements
  • Collection of monies by telephone / email / letter
  • Allocation of incoming cheques / bank transfers
  • Weekly analysis of debt reporting to Directors
  • Preparation of all necessary paperwork for new jobs

Buyer

Octec Ltd
02.1999 - 05.2007
  • Sole responsibility for the buying of electronic components
  • Primary use of SAP to enter purchase orders and produce MRP / stock reports
  • Generation of reports to the Management team
  • Prioritise workload according to customer / production demands
  • Setting up and sourcing of supplier & sub-contract agreements achieving best possible results
  • All associated admin – order progression / returns and supplier evaluation
  • Supervision of Stores including procedures, systems and stock checks
  • Stock control to include entering of stock parameters onto SAP
  • Maintaining administration systems within the Production department which included calibration of equipment, internal repair systems and goods inward

Office Services & Purchasing Supervisor

TIS Software Ltd
02.1996 - 02.1999
  • Responsible for 2 buyers and 2 administration staff
  • Set up of purchasing department and creation of all purchasing systems
  • Responsible for all company purchases
  • Managing the company car fleet to include the purchase of vehicles, dealing with insurance claims, servicing and monthly reports
  • Controller of company health and safety systems along with maintaining sick and holiday records
  • Monthly reporting to Management on all areas above

Buyer

LCE Computer Services
09.1994 - 02.1996
  • To purchase all spares for workshop engineers and technical manuals
  • Responsible for the items that needed to be sent out for repair
  • Continual contact with engineers and account managers to ensure deadlines are met in line with customers' requirements

Skills

  • Leadership and people management
  • Analytical and methodical approach
  • Client care expertise
  • Debt management and collection
  • Practice performance monitoring

Affiliations

  • Socialising with friends, walking my rescue dogs and gardening

Timeline

Practice Manager

Medivet
12.2024 - Current

Regional Debt Administrator

Medivet (previously Kynoch Vets)
07.2014 - 12.2024

Receptionist / Admin Assistant

Kynoch Vets (now Medivet)
09.2010 - 07.2014

Purchasing Supervisor

Kenure Developments Ltd
09.2008 - 03.2010

Credit Controller

Geobond Engineering
01.2008 - 08.2008

Buyer

Octec Ltd
02.1999 - 05.2007

Office Services & Purchasing Supervisor

TIS Software Ltd
02.1996 - 02.1999

Buyer

LCE Computer Services
09.1994 - 02.1996

Similar Profiles

Create profile
Lynn Allis