LYNDSEY FLETCHER
PORTSMOUTH
Summary
Highly organised, innovative, and motivated professional with over a decade of comprehensive experience. Specialises in guiding projects from inception to completion, handling administrative tasks, and overseeing tasks with precision. Strengths lie in strategising, implementing, and supervising the project lifecycle to achieve high-quality organisational objectives. Demonstrated success in efficiently managing project logistics ensures smooth outcomes and active participant involvement, guaranteeing the delivery of projects by given deadlines. Thrives in vibrant, cooperative environments, excels in collaborating with diverse stakeholders and fostering strong relationships with peers. Capacity to adapt to evolving circumstances and manage multiple responsibilities concurrently positions ideally for the exciting challenges presented by this new opportunity.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Exams Officer
City of Portsmouth College
09.2024 - Current
- Reduce instances of academic misconduct through vigilant proctoring and adherence to examination policies.
- Play an instrumental role in coordinating efforts toward successful institutional audits related to examination processes and policies.
- Improve exam processes by streamlining administrative tasks and enhancing communication between departments.
- Consistently met deadlines while managing multiple competing priorities in a high-pressure work environment.
Front Desk Receptionist/Careers and Outreach Administrator
South Hampshire College Group
05.2024 - 08.2024
- Welcomed staff, students and visitors, ensuring positive first impressions by addressing enquiries promptly
- Dealt with queries and provide information about pupils, including the production of references for current and past pupils
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Assisted the careers department with clerical and administrative needs to compile information efficiently ready for enrolments of students.
Project Administrator
Ministry of Defence
07.2018 - 04.2023
- Collaborated with cross-functional teams to ensure consistent branding and messaging across all company materials.
- Managed multiple projects simultaneously, ensuring timely completion of deliverables while maintaining high-quality standards.
- Organised critical documentation for easy access and retrieval, increasing team productivity.
- Supervised and line managed two junior graphics officers, offering guidance, training and support to facilitate professional development.
- Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
Junior Graphic Designer
Jobsite UK
02.2017 - 06.2018
- Maintained brand consistency across all digital platforms through careful design choices that increased brand recognition.
- Updated databases and use customer-focused strategic plan through Microsoft Excel, and SharePoint to keep track of deliverables.
- Worked closely with senior graphic designers to execute design fundamentals, alongside stakeholder input by engaging with companies on compiling profiles.
Education
APM Project Management -
Oxford College of Management
01.2024
Bachelor of Arts - Graphic Arts
University of Southampton
01.2016
BTEC Level 3 Extended Diploma - Art & Design
Fareham College
01.2013
Skills
- Creativity
- Active listening
- Self motivated
- Work under pressure
- Complex problem solving
- Project management
- Data analysis
- Computer literate
- Attention to detail
Accomplishments
Effective Team Management
Introduced a new communication platform, 'Slack' for a more connective digital space to bring the team together.
Brand Consistency Success
Increased brand recognition by 50% with the introduction of online social presence and production of digital assets.
Client Management Efficiency
Achieved an improved data system for customer feedback to be submitted for office monthly review.
Certification
- APM Project Management, Oxford College of Management, 2024
- Bachelor of Arts: Graphic Arts, University of Southampton, 2016
- BTEC Level 3 Extended Diploma: Art & Design, Fareham College, 2013
Timeline
Exams Officer
City of Portsmouth College
09.2024 - Current
Front Desk Receptionist/Careers and Outreach Administrator
South Hampshire College Group
05.2024 - 08.2024
Project Administrator
Ministry of Defence
07.2018 - 04.2023
Junior Graphic Designer
Jobsite UK
02.2017 - 06.2018
APM Project Management -
Oxford College of Management
Bachelor of Arts - Graphic Arts
University of Southampton
BTEC Level 3 Extended Diploma - Art & Design
Fareham College
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