Lyndsay West

• Compiling bespoke activity booklets in line with school workshop requirements (Adobe)
• Ensuring efficient travel arrangements for staff including booking flights and accommodation.
• Processing invoices and reconciling *expenses*, resulting in accurate financial records (Xero)
• Responding to telephone enquiries from schools and presenters.
• Assisting with payroll operations, verifying hours and expenses for freelance presenters.
• Preparing detailed impact reports based on student evaluation forms (Canva)
• Maintaining high standards of accuracy and quality in data entry and recordkeeping (FileMaker)
• Allocating suitable presenters to school workshops.
• Liaising with schools and presenters to organise and ensure successful workshops.
• Completing DBS applications for staff and freelance presenters .
• Assisting in recruitment efforts to build a strong team.
• Arranging supplies, refreshments, documents and spaces for meetings and training.
• Conducting weekly 'Heath checks' on upcoming workshop bookings.

• Provided effective support to the HR Manager.
• Supported the Data Manager with data input and testing on the Horizon database.
• Supported the receptionist with front desk duties to ensure smooth operation of reception area.
• Responsible for keeping an updated log of all fob, alarm & key holders, detailing access authorisation and term of use.
• Assisted with event planning activities; contributed significantly towards successful social events.
• Performed general administrative tasks; ensured smooth day-to-day functioning of the office.
• Handled confidential documents discretely, upholding company policy and confidentiality codes at all times.
• Maintained a tidy reception area, creating a positive impression on visitors.
• Created and changed fob access upon instruction from the HR Manager.
• Provided administrative support to multiple departments, enhancing overall business operations.
• Kept office tidy, organised and stocked with supplies.
• Greeted guests and clients with warmth and professionalism.
• Registered visitors, guests and contractors upon arrival, providing access passes.
• Kept inventory of office supplies and ordered new items when necessary.
• Supported team by demonstrating respect and willingness to help.
• Worked to facilitate positive, productive working environments through reliable administrative support.

Within this time, in addition to my role, I also provided maternity cover for two of my colleagues:

MATERNITY COVER- HR AND OFFICE MANAGER (1 year)

• Supported with the onboarding of new employees, ensuring smooth transition and integration into company culture.
• Organised staff holiday schedules without disrupting workflow continuity.
• Managed supplier relationships to secure best pricing and service delivery.
• Monitored and proactively replenished office supply inventory.
• Updated office management on team's activities and progress at weekly meetings.
• Assisted with budget preparations enabling effective financial planning.
• Handled sensitive information discreetly maintaining high level confidentiality at all times.
• Facilitated internal communication.

MATERNITY COVER- EXECUTIVE ASSISTANT (1 year)

• Provided general PA support to the Directors.
• Scheduled meetings, conferences and appointments.
• Photocopied and printed presentations and reports for meetings.
• Prioritised incoming communications to filter out basic requests and minimise disruptions.
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