Lyndsay Middleton

• Supervision of children; monitoring in the dining hall, playground and other areas during lunchtime to ensure a safe and orderly environment.
• Behaviour management; encourage positive behaviour and manage any issues that arise, following the school's behaviour policy.
• Health and safety; ensuring the health and safety of pupils at all times, responding promptly and appropriately to accidents or incidents.
• Assistance with meals; helping younger children with opening food packages, cutting food and other tasks needed to ensure that they can eat their lunch.
• Encouragement of social skills; promoting good manners, cooperation, and social interaction among students.
• Communication; liaising with teaching and support staff to share relevant information about pupil welfare and behaviour.
• Adapting quickly to changing circumstances ensuring continuity of care and minimal disruption for the children.
• Looking after upset or unwell children, providing emotional support.

I became a parent and needed to take time to raise my child and be fully present.

• Ensured the safety of vulnerable adults by conducting regular welfare checks.
• Built trust with families through consistent communication and support.
• Liaised with multidisciplinary teams to provide comprehensive care for clients.
• Assisted social workers with complex cases, achieving improved outcomes.
• Collaborated on development of personalised care plans that catered to individual needs of each client.
• Worked closely with families experiencing crisis, offering timely intervention and support.
• Updated clients' records regularly, ensuring accuracy and transparency.
• Managed caseload effectively thereby meeting key deadlines consistently.
• Maintained confidentiality of sensitive information whilst adhering to statutory requirements and professional standards of practice.
• Assisted social workers in completing duties and supported individuals needing social work support, helping address risks and needs.

• Participated actively in departmental meetings contributing valuable insights and suggestions.
• Offered administrative support to the social work team resulting in enhanced operations.
• Facilitated increased team collaboration with effective interpersonal skills.
• Responded promptly to emails, letters and phone calls; facilitated seamless external communication.
• Managed incoming calls for efficient handling of enquiries and complaints.
• Handled confidential documents with utmost care; ensured data security at all times.
• Adapted quickly to changes in procedures or policies; maintained consistency in output quality despite fluctuations in workload demands.
• Improved file management system through systematic categorisation and labelling practices.
• Organised monthly reports to maintain record accuracy.