Lynda Watson

• I work as a cashier but in the last few years i have utilised my customer service skill set to work on the customer service desk
• Successfully developed and trained new staff members on cashier duties
• handle the scratchcards delivery also stocktake activated scratch cards
• Handled returns and exchanges following company policies, resulting in satisfied customers.
• Communicated product information to customers, driving informed purchases.
• Took initiative in restocking shelves during downtime, enhancing product availability. Cigarette's and vapes
• Kept up-to-date with store promotions to provide accurate information to customers. lottery
• Packaged customer items carefully, ensuing merchandise safety.
• Demonstrated patience while dealing with difficult customers, maintaining professionalism.
• Assisted customers with enquiries to enhance their shopping experience.
• Identified counterfeit notes whilst handling cash, ensuring financial security.
• Greeted each customer warmly, creating a friendly shopping environment.

Images was a family run business where I had many responsibilities. These included, coordinating the artwork, transport the artwork and display stands and being face to face with the customers during the art exhibition. Banking and reconciliation of the bank statements

Based within the accounts department, dealing with queries and computerised accounts in addition to sending cheques, filing and postal duties.