Lynda Okafor
Gloucester,Glouces
Summary
Accomplished sales professional with extensive expertise in Salesforce CRM, data analysis, and client relationship management. Demonstrates a goal-oriented approach with a proven track record in target achievement and decision-making competence. Proficient in sales software, including Zoho CRM and Google Analytics, with strong skills in metrics tracking, sales cycle understanding, and qualifying leads. Adept at cold calling, telesales, and client follow-ups to drive sales enablement and success. Career goal: to leverage technical sales expertise to enhance business growth and client satisfaction.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
Work History
Sales development representative
Influencing Marketing Agency
Miami, United States (Remote), Florida
02.2022 - Current
- Showcased excellent negotiation skills whilst closing deals resulting in profitable margins.
- Identified new business opportunities with potential clients in targeted markets.
- Developed key sales strategies to improve team performance.
- Negotiated sales terms and managed contract processes to close mutually beneficial deals.
- Tracked KPIs and reported on findings to support senior-level decision-making with data-driven insights.
- Negotiated and closed sales to secure profitable deals and contracts.
- Applied exceptional customer service skills across all sales channels to engage prospects.
- Processed orders and recorded transactions accurately.
Data analyst
Auchville Agency Limited
Australia (Remote), Australia
08.2022 - 05.2024
- Collaborated with IT team to troubleshoot, resolve system issues promptly.
- Built dashboards for real-time tracking of performance metrics across departments.
- Facilitated better decision making with high-quality, relevant, timely reports.
- Utilised advanced statistical techniques for predictive data analysis.
- Managed large datasets with SQL to provide actionable insights.
- Trained colleagues on best practices for database management and security protocols.
- Enhanced report accuracy by ensuring adherence to data governance standards.
Sales development representative
All The Stars Aligned
Ohio (Remote), United States
02.2023 - 05.2023
- Identified new business opportunities with potential clients in targeted markets.
- Built long-term customer relationships for increased loyalty and repeat business.
- Addressed customer service issues promptly, improving brand reputation.
- Facilitated product demonstrations for prospective customers leading to increased sales enquiries.
- Organised regular training sessions for the team, enhancing overall proficiency and productivity levels.
- Coordinated closely with marketing department to align sales strategies with promotional activities.
- Adapted communication style according to client's preferences, fostering strong professional relationships.
Education
Bachelor of Arts - International Business
University of South Wales
Pontypridd 09.2023 - 07.2024
Higher National Diploma - Accounting
Federal Polytecnic, Oko
Oko, Anambra State, Nigeria 01.2012 - 10.2017
Skills
- Salesforce CRM
- Data analysis and interpretation
- Zoho CRM
- Telesales
- Client follow-ups
- Client Relationship Management
- Cold calling
- CRM proficiency
- Qualifying leads
- Sales cycle understanding
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Affiliations
- Travelling, Reading, Explorring
Languages
English
Fluent
igbo
Fluent
References
References available upon request.
Timeline
Bachelor of Arts - International Business
University of South Wales
09.2023 - 07.2024
Sales development representative
All The Stars Aligned
02.2023 - 05.2023
Data analyst
Auchville Agency Limited
08.2022 - 05.2024
Sales development representative
Influencing Marketing Agency
02.2022 - Current
Higher National Diploma - Accounting
Federal Polytecnic, Oko
01.2012 - 10.2017
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