Summary
Overview
Work history
Education
Skills
Languages
hobbits
Timeline
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Lyna B Teh

Southend-on-sea,Essex

Summary

Dedicated professional with excellent communication skills, known for being a team player and demonstrating exceptional time management. Highly flexible and adaptable, with a strong focus on safeguarding, medication administration, and care plan management. Recognized for being kind, caring, empathetic, and calm under pressure.


Overview

7
7
years of professional experience

Work history

Volunteer

British Heart Foundations
Southend On Sea, Essex
07.2025 - 09.2025
  • Provided excellent customer service in a busy charity shop
  • Managed multiple tasks including operating the till, restocking, carrying on POS, assisting with donations
  • Helped customers with enquiries and promoted Gift Aid
  • Maintained a clean and welcoming shop environment
  • Worked as part of a team and supported emotional development.

care Assistant

Giovanni Paolo ll Residential home
Melzo, Italy
01.2021 - 10.2023
  • Provided basic physical care when needed, including washing, dressing and feeding
  • Monitored resident safety and security at residence and on outings in community.
  • Promote safe, happy and relax environment to make residents feel comfortable, Maintained excellent residents satisfaction by proactively helping with individual needs and requirements
  • Changing bed linen. Makes bed and tidies the wards
  • Administered medication to service users when requested by senior staff
  • Build strong, trusting relationships with service users by providing continuous support and delivering best possible person centre care.
  • Assist service users with tasks when required, such as walking, toileting, washing dressing, feeding bathing
  • Worked with compassion, kindness and care to deliver exceptional person-centred care and clinical services. Escorts service user to appointments and special events, tailoring service to meet mobility and personal needs of individuals.

Care assistant Support Worker

Residential Home for Children/youngPeople
Pozzuolo Martesana, Italy
01.2019 - 10.2020
  • Build trusting relationships, offer empathy, and help children process difficult emotions.
  • Use positive strategies to guide behaviour and help children develop coping skills.
  • Follow individual care plans, document progress, and contribute to reviews and assessments.
  • Work closely with other staff, social workers, and families to meet each child's needs.
  • Organise outings, play sessions, and creative activities to support social and emotional development.

Education

NVQ LEVEL 2 - HEALTH AND SOCIAL CARE

Southend Adult Community College

Food SAFETY FOR Catering {RQF

Southend Adult Community College
Southend On Sea
10.2024

CERTIFICATE B 2 -

LANGUAGE ITALIAN LINGLISTIC CERTIFICATION EVALUATION CENTER
Loria, Treviso
06.2011

Diploma A-LEVELS - GENERAL STUDIES

E J Goodridge Memorial High School

Skills

  • Excellent communication skills
  • Team Player
  • Time Management
  • Flexible and adaptable
  • Safeguarding
  • Medication administration
  • Care plan management
  • Kind
  • Caring
  • Empathetic
  • Calm under pressure

Languages

English
Italian
French

hobbits

  • Reading
  • Cooking
  • Cleaning
  • Social media
  • Taking walks




i

  • Listening to music
  • Helping others

Timeline

Volunteer

British Heart Foundations
07.2025 - 09.2025

care Assistant

Giovanni Paolo ll Residential home
01.2021 - 10.2023

Care assistant Support Worker

Residential Home for Children/youngPeople
01.2019 - 10.2020

Diploma A-LEVELS - GENERAL STUDIES

E J Goodridge Memorial High School

NVQ LEVEL 2 - HEALTH AND SOCIAL CARE

Southend Adult Community College

Food SAFETY FOR Catering {RQF

Southend Adult Community College

CERTIFICATE B 2 -

LANGUAGE ITALIAN LINGLISTIC CERTIFICATION EVALUATION CENTER

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Lyna B Teh