Lyna Sitorus
Denpasar City,Indonesia
Summary
Dedicated childcare professional with expertise in child supervision, emotional and behavioural support, and special needs care. Skilled in teaching basic Indonesian to foreign children and fostering a safe, structured environment that promotes positive values and discipline. Adept at managing daily routines, including meals, sleep, learning, and playtime, while maintaining patient and empathetic communication. Strong teamwork abilities and a sense of responsibility complement excellent customer service skills. Committed to nurturing children's development and well-being with a focus on creating inclusive educational experiences.
Overview
6
6
years of professional experience
Work history
Restaurant Service Staff
Asian Restaurant
01.2024 - 01.2025
- Delivered warm, friendly, and professional customer service
- Assisted customers with menu choices and ensured a pleasant dining experience
- Worked efficiently in a fast-paced and dynamic environment
- Maintained cleanliness and organization of the working area
- Used basic English skills to communicate with international customers
Childcare & Support Caregiver
Orphanage & Disability Care Center
01.2019 - 01.2024
- Dedicated myself to caring for and supporting children in an orphanage and individuals with special needs with compassion, patience, and empathy
- Provided daily care while creating a safe, warm, and structured environment for children
- Supported children’s emotional, social, and behavioral development through a gentle and understanding approach
- Assisted with learning activities such as reading, writing, and basic education based on each child’s abilities
- Encouraged positive values such as kindness, respect, honesty, independence, and care for others through daily interactions
- Guided simple spiritual activities such as prayer and reflection to help build inner calmness and positive character
- Provided special attention to children and individuals with disabilities, including assisting with daily routines and offering emotional support
- Helped with daily needs such as meals, personal hygiene, and rest time with patience and attentiveness
- Experienced in handling children with diverse backgrounds and needs in a calm, loving, and responsible manner
Education
Vocational School - Office administration
1 2016 - 1 2019
Skills
- Childcare and child supervision
- Emotional and behavioral support for children
- Special needs care (disabilities support)
- Teaching basic Indonesian to foreign children
- Patient and empathetic communication
- Daily routine management (meals, sleep, learning, playtime)
- Creating a safe, warm, and structured environment
- Teaching positive values and discipline
- Basic English communication
- Teamwork and strong sense of responsibility
- Customer service skills
Websites
Language
English (Basic to intermediate)
Indonesia (Fluent)
References
Lynasitorus@gmail.com, +6285277891433, Available upon request
Availability
Available part-time (Wednesday, Saturday, Sunday)
Timeline
Restaurant Service Staff
Asian Restaurant
01.2024 - 01.2025
Childcare & Support Caregiver
Orphanage & Disability Care Center
01.2019 - 01.2024
Vocational School - Office administration
1 2016 - 1 2019