LYN NWABUISI
Abuja
Summary
Dynamic professional with over 13 years of extensive experience in customer service, administrative support, and operations management. Mastery in front desk management and ticketing, combined with a strong foundation in Microbiology, allows for exceptional service delivery and optimized workflows. Proven ability to enhance organizational efficiency through strategic thinking and adaptability, thriving in fast-paced environments. Exceptional interpersonal skills foster strong relationships with clients and colleagues alike, ensuring high levels of satisfaction and smooth operations. Committed to leveraging expertise to drive efficiency and exceed business objectives.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
Work History
Ticketing/ Front desk attendant
Daw Travels and Tour
Abuja
01.2019 - 03.2025
- Company Overview: (Kuwait Embassy agents)
- Outdoor marketing for ticket purchase
- Ticket Reservation (Local and International flights)
- Receiving clients for Kuwait Embassy
- Ensuring proper documentation from clients for the embassy
- Ensuring accurate filing system for auditing
- Ensuring daily remittance to the accounts departments
- Submission of client's documents at the Embassy and collection of Visas
- (Kuwait Embassy agents)
PA/Secretary to Head of investment AMAC - IPDC
Abuja Municipal Area Council
Abuja
09.2016 - 12.2018
- Company Overview: (AMAC-IPADC)
- Acting as a first point of contact: dealing with correspondence and phone calls
- Managing diaries and organizing meetings and appointments
- Booking and arranging travel, transport and accommodation
- Organizing events and conferences
- Reminding the Head of Investment of important tasks and deadlines
- Typing, compiling and preparing reports, presentations and correspondence
- Managing databases and filing systems
- Implementing and maintaining procedures/administrative systems
- Liaising with staff, suppliers and clients
- Collating and filing expenses
- Conducting research on behalf of the Head of Investment
- (AMAC-IPADC)
Front Desk Attendant
Potters Touch Laundry and Dry Cleaning
Abuja
02.2014 - 08.2016
- Performing office administration and clerical duties
- Operating telephone switchboard and answer and transfer calls
- Taking messages and communicate to appropriate employees
- Receiving visitors and escort them to appropriate office or person
- Responding to visitor's questions professionally and courteously
- Sorting and distributing incoming mails and handling outgoing mails
- Performing basic data entry when needed
- Ordering and stocking of office supplies
- Operating and maintaining office machines including printers, copiers, and fax
- Maintaining and organizing reception area
81 Air Maritime Group
Benin City
01.2013 - 01.2014
- Company Overview: (NYSC)
- Ensuring proper movement of security documents received from field units are taken to the right desk for further actions
- Ensuring documents were properly filed for safety and ease of reference
- (NYSC)
Safety Trainee
Grinaker LTA
Rumuolumini, Nigeria
01.2010 - 07.2011
- Company Overview: (Aveon Offshore)
- Hazard investigation and reporting
- On site Supervision
- Ensuring of safe practices at the work site
- Building excellent communication links with workers
- Preparing and issuing of permit to work daily
- General and continuous sensitization of workers on hazards and their resultant effects
- Conduct of routine hygiene checks in the canteen environs and ensuring checklists were correctly marked
- Ensuring that the observation made during routine walkthrough, were followed up and attended to by Persons responsible
- (Aveon Offshore)
- Client: Exxon Mobil
Education
Bachelor of Science - Microbiology
Abia State University, Uturu
Nigeria 09.2008 - 09.2011
Bsc - Nursing and Midwifery
University of Calabar
Nigeria 09.2005 - 09.2007
Skills
- Inquisitive and adaptable self starter
- Strong interpersonal skills
- Interactive skills
- Strategic thinking
- Conceptualization
- Result orientation
References
References available upon request.
Timeline
Ticketing/ Front desk attendant
Daw Travels and Tour
01.2019 - 03.2025
PA/Secretary to Head of investment AMAC - IPDC
Abuja Municipal Area Council
09.2016 - 12.2018
Front Desk Attendant
Potters Touch Laundry and Dry Cleaning
02.2014 - 08.2016
81 Air Maritime Group
01.2013 - 01.2014
Safety Trainee
Grinaker LTA
01.2010 - 07.2011
Bachelor of Science - Microbiology
Abia State University, Uturu
09.2008 - 09.2011
Bsc - Nursing and Midwifery
University of Calabar
09.2005 - 09.2007
Similar Profiles
Kirpal BirdiKirpal Birdi
Ticketing Supervisor at BIRDI TOUR AND TRAVELSTicketing Supervisor at BIRDI TOUR AND TRAVELS
Adarsh ChandAdarsh Chand
Front Desk Receptionist at Mansarovar Tour & TravelsFront Desk Receptionist at Mansarovar Tour & Travels
VIDA TIMAHVIDA TIMAH
FOUNDER/CEO at VEEVIA TRAVELS AND TOURFOUNDER/CEO at VEEVIA TRAVELS AND TOUR