handled spectator concerns, complaints, and emergencies through effective teamwork and communication, escalating major issues to supervisors as needed
collaborated with diverse team members to create a safe and enjoyable spectator experience
gained experience in running successful events, engaging with spectators, and ensuring satisfactory service delivery
Enhanced communication skills to effectively engage with diverse audiences, following safety policy guidelines, following spectator services guidelines and problem solving from this expeirence
polling station assistant
Mairie
Evrange, france
2024.06 - 2024.07
worked in voting booth, provided instructions to voters on adhering to voting code and municipal processes
This experience additionally was in my second language (french), which allowed me to efficiently communicate to colleagues, follow instructions, enforce municipal standards and connect with the local community in french.
volunteered at local elections at village mairie, gaining understanding of municipal processes and regulations in France
enhanced teamwork skills through participation in meetings focused on guidelines, fostering trust in municipal processes and colleagues' actions
coach/cleaner/server
top squash
, Luxembourg
2021.06 - 2021.08
I was appointed to help with a junior squash camp at the club. This included helping plan/organise sessions, coaching, running games/excersices, and coaching at different levels of squash.
I also learnt how to organise and plan a 1-to-1 coaching session with junior players, focussing on they're path to development and how to progress as a player.
Ensured cleanliness and hygiene standards were maintained in all areas of the club for a positive experience. Cleaning courts, the gym, toilets, changing rooms and the restuarant area.
additionally I gained experience serving customers drinks/food.
Education
Bachelor degree - International Development
University of Leeds
Leeds
2023 - 2026
Global Development
University of Leeds
Leeds
2026 - 2027
Skills
Event coordination
Spectator engagement
Team collaboration
Crowd management
Community outreach
Coaching assistance
Communication skills
Eagerness to learn
Languages
English
Proficient
C2
French
Upper Intermediate
B2
German
Beginner
A1
Interests
Squash: involvement since a child, playing across a range of levels in Luxembourg and representing Luxembourg and playing at a international level Now play recreationally and locally in Leeds
Event Logistics Crew Member – Esports World Cup Rehearsals (ESL FACEIT) at FYVE KARDEvent Logistics Crew Member – Esports World Cup Rehearsals (ESL FACEIT) at FYVE KARD