Lydia kerubo Nyabiagoro
Feltham,Kenya
Summary
Hardworking, compassionate individual with natural talent for communication and committed to achieving company goals.Eager to learn and grow while positively impacting outcomes and satisfaction. Demonstrates natural gift for prioritising needs and optimising schedules.
Overview
10
10
years of professional experience
13
13
years of post-secondary education
Work history
Physiotherapy care assistant
spectrum physiotherapy
Nairobi
03.2020 - 03.2022
- Kept working area and equipment clean and orderly.
- Motivated patients during practice physical exercises, relaxation techniques and functional activities
- Complied with quality standards when working with patients
- Supported patients with crutches, canes and prostheses to assist with balance and mobility.
- Registered patient information on database to maintain complete records.
- Supported physiotherapists to maintain scheduled appointments by completing evaluations and interventions procedures.
- Dealt with emergencies calmly and professionally.
- Monitored and recorded patients' progress for future evaluation.
Front Office Receptionist, Personal Assistant
Rehoboth Joylands Holdings Co. Ltd
Nairobi, Kenya
04.2012 - 11.2013
- Marketed and sold pieces of land.
- Maintained smooth running of the office.
- Maintained tidy reception area to provide visitors with positive first impression of company.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Answered and helped resolve enquiries from clients, vendors and general public.
- Handled office petty cash and maintained flawless records.
- Offered knowledgeable, friendly support to in-office guests.
- Oversaw office supply orders and replenished stock for staff use.
- Solved administrative and customer service issues with knowledgeable assistance and friendly support.
- Took and communicated messages to minimise interruptions to staff workflows.
- Acted as first point of contact for wide range of personnel.
- Collected and distributed incoming mail, employing strict confidentiality throughout.
- Responded to telephone enquiries from clients, vendors and members of public.
- Represented company and promoted brand with exceptional service and presentation.
Education
Logistics
Strathmore University Business School
Nairobi, Kenya 05.2019 -
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New Light Senior Girls High School
01.2006 - 04.2010
Bachelor of Commerce - Procurement and Supply Chain Management
University of Nairobi School of Business
Nairobi, Kenya 01.2011 - 04.2019
Skills
- Highly adaptable and flexible, willing to learn, reliable and responsible
- Great interpersonal abilities
- High level of patience and enthusiasm
- Confident communicator, with sound oral and written communication skills
- Able to work under pressure and use initiative under hostile conditions
- Self-driven and motivated
- Excellent organization and coordination skills
- High level of efficiency, accuracy, integrity and honesty
Custom
- Community involvement
- Reading
- Traveling
- Attending logistics and supply chain seminars and workshops.
Timeline
Physiotherapy care assistant
spectrum physiotherapy
03.2020 - 03.2022
Logistics
Strathmore University Business School
05.2019 -
Front Office Receptionist, Personal Assistant
Rehoboth Joylands Holdings Co. Ltd
04.2012 - 11.2013
Bachelor of Commerce - Procurement and Supply Chain Management
University of Nairobi School of Business
01.2011 - 04.2019
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New Light Senior Girls High School
01.2006 - 04.2010
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