Lydia Short

- Processing invoices relevant to Central Business Services using Chrome River.

- Recording actual spend into a budgeting spreadsheet.

- Office Moves - managing a move team as well as organising the move process which includes file auditing and cabinet mapping.

- Managing the installation of desks for example a sit / stand desk for Health and Safety requirements.

- Using Vector Works to update floorplans as well as create proposed floorplans of re-utilisation of space.

- Administrative tasks such as sending out firm wide communications and creating nameplates.

- Monthly catch ups with the division assistants of each department.

- Assisting with ad-hoc tasks via the Facilities Helpdesk including more complex tasks.

- Assisting the Facilities Manager with Projects - including in house building works.

- Managing of the desk booking system.

- Ordering stationery as well as other office supplies with our external suppliers.

- New Joiner Health and Safety Inductions.

- Stocking stationery hubs.

- Managing stationery stock levels and placing orders

- First line in house IT support: setting up new joiner desks, fixing issues with kit on the desk.

- Managing the desk booking system (for London and Cambridge offices), which includes creating the desks, giving individuals the relevant access to book and assisting with any queries.

- Creating job tickets using the Freshservice system.

- Communicating with onsite contractors (engineers, cleaning and hospitality) and assigning them the relevant jobs received via email or phone call.

- Creating nameplates for offices and cabinets.

- Creating business cards.

- Office moves, including trainee moves.

- Meeting and greeting clients at the main and first floor receptions

- Maintaining the first floor meeting rooms; ensuring they are clean and tidy with the appropriate set up

- Deliver exceptional customer service in person and through inbound and outbound switchboard calls

- Handling sensitive information and documents

- Organising and booking meeting rooms through the Manhattan Space Scheduling System

- Liaising with different departments when organising meetings, room set ups and court hearings

- Configuring meeting rooms and desk booking collections into the Manhattan Space Scheduling System

- Overseeing large booking requests with up to 50+ attendees

- Central Business Services staff consultation committee representative

- Keeping the aisle on the shop floor tidy and well presentable at all times

- Putting out new card deliveries daily

- Assisting customers with any queries they may have

- Following detailed plans regarding seasonal re-plans

- Assisting in seasonal re-plans in other shops other than my own

- Using a Zebra tablet to track stock numbers, card placement in the bays and orders