Lydia Reynolds

Key duties and roles:

• Using customer service skills and friendly interaction
• Maintaining a clean and organised bar
• Processing payments accurately
• Recording cash payments, card payments and Z reports
• Handing over payments for entertainment
• Resolving customer complaints efficiently, maintaining relationships
• Adapting to different situations quickly and efficiently under pressure
• Working in a fast-paced environment
• Working efficiently in a team
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Developing key multitasking skills, being able to remain calm and focused under pressure, while maintaining a professional and friendly manner.

Key duties and roles:

• Arranging attendance and travel for corporate events
• Handling company expenses
• Handling phone and email inquiries
• Invoicing
• Organising system files
• Setting up new jobs and fee proposals
• Researching for planning applications
• Constructing Context and Designation, and Character Area Plans
• Coordinating meetings and deadlines
• Working and communicating in teams
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Developed organisational skills that applied to all aspects of the role. Attaining experience working with software such as Excel, Word, Adobe Illustrator, Photoshop, Acrobat, and InDesign. Gaining the opportunity to complete multiple CPDs through Kompan, Design Space, and Woodblocks. Networking through events, enhancing communication skills by engaging in conversations with potential clients and contractors.