Lydia Li

Internal transfer from ByteDance China to UK

• Mapped strategic plans for EMEA, aligning benefits with market analysis and management philosophy.
• Optimised policies and processes in different benefits programs including insurance, pension, commuter, EAP, leaves, gym, preventive health, vision benefits across 10 markets, enhancing program effectiveness and cost effectiveness through data-driven strategies.
• Developed and implemented new benefit frameworks from 0 to 1 for new entities including Lux, CH, Romania, ensuring compliance and talent attractiveness.
• Pioneered parental and wellbeing initiatives by implementing digital solutions in constrained markets.
• Managed downstream operations team and vendors to deliver high-quality services and experience to employees and HRBPs.
• Acted as benefits expert for business leaders, HRBPs and Works Council, assisting in handling complex feedback and provide strategic solutions for decision-makings.
• Facilitated cross-functional collaborations among Procurement, HR-SSC, Legal, Tax, Payroll, Finance teams for seamless operations.

• Led various global projects including: 1) the annual renewal for Global Business Travel Insurance which applicable to 4 regions and achieved the cost containment objective; 2) establishing the global principle for Overtime policies across 40+ markets; 3) enhancing Global Language Study benefit program; 4) revamping the High-end Medical Insurance programs, driving the enrollment rate increase by 122%.
• Partnered with global benefits lead in designing a comprehensive life-cycle benefits communication plan to enhance the global awareness and engagement; Led the roll-out of communication activities in China.
• Built strong relationships with brokers and vendors for better negotiation power during contract renewals.

Responsible for HongKong, Shanghai, Tokyo and South Korea

• Designed and streamlined the Asia HR operational processes, including 1) revamping onboarding and offboarding workflow; 2) automating notifications on key milestones via HRIS system; 3) designing SOWs to optimising cross-functional collaborations.
• Partnered with L&D team to support BU VPs/managers in talent reviews including integration (probation) management, promotion and manager review processes.
• Monitored associate performance dashboard and provided holistic monthly analysis on performance data to help identify people priorities for the business and address future workforce needs.
• Support HR manager in employee relations cases and coach managers/VPs on manage-out conversations while ensuring compliance.
• Conducted exit interviews, identified improvement areas and collaborated with TA in designing talent retention strategies.
• Managed ad-hoc projects: insurance renewals, gym benefit, employee handbook creations, new joiner onboarding trainings, etc.

• Implemented new onboarding process to enhance employee experience and minimise manual operations.
• Executed payroll, IIT tax, and benefits administration for three entities monthly.
• Outsourced third-party vendors for efficient social security processing.
• Integrated offline personnel archives into HR system for streamlined access.
• Supported business registrations and updated information as required.
• Collaborated with Finance Manager on annual labour cost budgeting.