Lydia Laird
Wirral,England
Summary
A reliable and hardworking individual with experience working in a busy salon environment, dealing with customers and supporting the day-to-day running of the business. Used to working in a fast-paced setting, managing appointments and communicating with clients. Now looking for an opportunity as an Office Junior to develop administrative skills and gain experience in an office environment.
Overview
3
3
years of professional experience
Work history
Hairdressing Apprentice
Time hairdressing
Heswall, Wirral
2023.07 - Current
- Handled client enquiries in person and over the phone.
- Provided professional customer service to clients in a busy environment.
- Handled payments and operated the till system.
- Maintained client records and updated appointment systems.
- Supported team members during busy periods to deliver excellent service.
Education
Neston High School
Skills
Customer service
Communication skills
Organisation and time management
Handling phone enquiries
Working in a fast-paced environment
Additional Information
• Basic IT skills ( Microsoft Word, email and internet use).
• Microsoft office ( Word, Outlook).
• Confident using booking systems and updating records.
• Data entry and maintaining digital records.
Timeline
Hairdressing Apprentice
Time hairdressing
2023.07 - Current
Neston High School