Lydia Kidd
Dersingham,King's Lynn
Summary
Experienced Personal Assistant and Educator with a strong background in delivering individualised care and fostering independence for individuals with disabilities. Proven track record as a Home Tutor, enhancing student academic performance through tailored teaching strategies in Maths and English. Former Teacher in a Primary School, adept at classroom management, lesson planning, and parent-teacher communication. Skilled in attention to detail, administrative efficiency, and active listening. Committed to promoting student motivation and confidence building. Seeking opportunities to leverage expertise in educational support and personal assistance to drive positive outcomes.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Cashier
Nisa Heacham
Heacham, Norfolk
2026.03 - Current
- Handled cash, credit card, and voucher payments, maintaining accurate financial records.
- Maintained clean, tidy and organised checkout areas.
- Calculated and provided accurate change to customers after transactions.
- Offered friendly greetings and farewells, creating a welcoming environment for all patrons.
- Maintained neat and clean shop floor and storage areas.
Home Carer
BB Heathcare
King's Lynn, Norfolk
2026.02 - Current
- Conducted housekeeping tasks to keep living areas presentable, clean and hygienic.
- Kept spaces clean and organised, handling linens, clothes washing and basic housekeeping.
- Provided emotional support to clients through regular conversation and companionship.
- Assisted with daily hygiene requirements such as bathing, cleaning, showering and toileting.
- Prepared and cooked patient's food using ovens, fryers, microwaves and stoves.
- Performed domestic cleaning tasks, including vacuuming, mopping and washing.
- Completed detailed daily care logs, documenting care provided and any significant observations.
Retail Cashier
Brancaster Stores
Brancaster, Norfolk
2025.10 - Current
- Handled customer complaints with empathy and professionalism, resolving issues promptly to maintain trust.
- Handled cash, credit card, and voucher payments, maintaining accurate financial records.
- Offered friendly greetings and farewells, creating a welcoming environment for all patrons.
- Maintained clean, tidy and organised checkout areas.
- Helped customers with specific item requests by answering questions and offering knowledgeable product advice.
- Maintained neat and clean shop floor and storage areas.
Personal Assistant
Norfolk County Council
2023.06 - Current
- Delivering individualised care and support to individuals with disabilities
- personal assistance
- Fostering independence skills
- Facilitating attendance at medical appointments
Home Tutor
Self employed
2022.04 - Current
- Helped students complete homework by explaining questions, processes and problem-solving.
- Implemented strategies to improve reading comprehension and writing skills among students of varying ages.
- Adapted teaching techniques to suit various learning styles, ensuring all students remain engaged and motivated.
- Conducted one-on-one tutoring sessions in Maths and English, significantly improving student academic performance.
Teacher in a Primary School
The Windmill Federation
2018.06 - 2022.04
- Organised classrooms and created displays to encourage positive learning environments.
- Prepared creative teaching materials to motivate and engage students.
- Managed classroom resources effectively, ensuring materials were readily available and utilised efficiently for lesson delivery.
- Communicated children's performance to parents or guardians and recommended ways to address problematic behaviour.
- Identified clear learning objectives and specified teaching methods.
- Collaborated with colleagues to plan and coordinate school events, enhancing the overall educational experience.
- Supported school administration by contributing regularly to staff meetings.
- Discussed child progress and addressed ongoing issues in parent meetings.
- Implemented positive discipline techniques, reducing disruptions and fostering a conducive learning environment.
- Supervised students in assemblies and during other gatherings.
- Provided one-to-one mentoring for underachieving and struggling pupils.
Teaching Assistant In Primary School
Reffley Community Primary School
King's Lynn, Norfolk
2015.09 - 2016.08
- Helped teachers monitor playtime activities during break times.
- Supervised children during activities and play, helping maintain safety and proactively address behavioural problems.
- Maintained a safe and tidy classroom, adhering to health and safety guidelines.
- Assisted teachers in managing class behaviour using positive reinforcement and rewards schemes.
- Managed behaviour within the classroom, promoting a positive and productive atmosphere for all pupils.
- Offered extra help and assistance to SEND students with individual classwork and group activities.
- Supported pupil learning through one-to-one sessions and small group activities, adapting to individual needs.
Manager
Self Employed
Thornham, Norfolk
2009.02 - 2013.01
- Implemented robust HR policies, fostering a positive work environment and promoting staff development.
- Oversaw daily operations, maintaining strict adherence to quality standards and regulatory compliance.
- Spearheaded strategic planning and implementation to drive company growth and profitability.
- Managed financial budgets, forecasting, and reporting, ensuring fiscal responsibility and sustainability.
- Kept organisation in compliance with regulations and internal requirements.
- Negotiated and managed high-value contracts, ensuring optimal service provision and cost-efficiency.
Support Worker
Adepta
King's Lynn, Norfolk
2008.01 - 2009.02
- Assisted clients with daily living activities, including personal hygiene, meal preparation, and mobility, promoting independence.
- Provided personalised care and support to individuals with diverse needs, enhancing their quality of life.
- Administered medication accurately and safely, following strict healthcare protocols to maintain client well-being.
- Offered emotional support and companionship, reducing feelings of isolation among clients.
- Encouraged service users to be independent and active members of society.
Carer Assistant
Flagship Housing Group
Swaffham, Norfolk
2006.01 - 2008.01
- Assisted patients in the basic hygiene requirements, including bathing, washing and dressing.
- Built strong, trusting relationships with patients by providing continuous support and delivering best possible care.
- Assisted in patient showering, cleaning and toilet duties.
- Maintained clean and hygienic living environments, ensuring comfort and safety.
- Prepared and served nutritious meals, catering to diverse dietary requirements.
- Aided in bathing, dressing and general mobility.
- Positioned and transported patients in wheelchairs or on movable beds.
Education
Bachelor of Arts - Open Degree
The Open University
Milton Keynes, MIK2017
GCSEs -
College of West Anglia
Kings Lynn, NFK2008
Skills
- Attention to Detail
- Email handling
- Administrative efficiency
- Appointment management
- Communication
- Classroom management
- Parent-teacher communication
- Patience and resilience
- Student motivation
- Friendly and personable
- Active listening
- Lesson planning
Certification
- NQT Status
Timeline
Cashier
Nisa Heacham
2026.03 - Current
Home Carer
BB Heathcare
2026.02 - Current
Retail Cashier
Brancaster Stores
2025.10 - Current
Personal Assistant
Norfolk County Council
2023.06 - Current
Home Tutor
Self employed
2022.04 - Current
Teacher in a Primary School
The Windmill Federation
2018.06 - 2022.04
Teaching Assistant In Primary School
Reffley Community Primary School
2015.09 - 2016.08
Manager
Self Employed
2009.02 - 2013.01
Support Worker
Adepta
2008.01 - 2009.02
Carer Assistant
Flagship Housing Group
2006.01 - 2008.01
Bachelor of Arts - Open Degree
The Open University
GCSEs -
College of West Anglia