Lydia Chan
Sheffield,United Kingdom
Summary
Strong communicator and detail-oriented garment merchandiser with over 20 years of experience. Proficient in coordination and collaboration with customers, vendors and team members to ensure excellent orders delivery. Excited to join Pitman Training as a Visa Processor to contribute for providing exceptional customer service.
Overview
36
36
years of professional experience
7
7
years of post-secondary education
Work history
Merchandising Manager – Berghaus Brand
Pentland Group Plc (UK Co)
2014.06 - 2018.06
- collaborate with customers and team members to execute orders from product development to order shipment.
- monitor and evaluate overseas factories performance
- On-going work process reviews to maximize order execution effectiveness
- intensive communicate with customers and factories to ensure strong business relationship
Sourcing Manager
Target Sourcing Services (US Co)
2011.09 - 2014.01
- Identify and explore potential value-added vendors to enhance diversified supply chain matrix.
- Maintained accurate shipment data for factory performance evaluation.
- Leverage/refine existing system, tools, process and resources to drive work effectiveness.
- Mentor, support and develop team members to enhance professional proficiency
Merchandise Manager
VF Asia Ltd. (US Co)
1997.04 - 2009.04
- Executed orders from product development to shipment.
- Maintained detailed records of shipment performance for analysis of vendors strategy.
- Sourced potential vendors and countries.
Senior Merchandiser
Mast Industries (FE) Ltd. (US Co)
1995.07 - 1997.03
- Collaborate with overseas customers and factories to ensure orders delivered on time and in good quality.
Merchandiser
Woolworth Overseas Corp. (Canada Co)
1989.06 - 1995.07
- Execute orders from garment sampling to order shipment.
Clerical Officer II
Hong Kong Government
1982.03 - 1988.03
- Provided clerical support to management staff for efficient operations.
- Maintained well-organized filing system, improving document accessibility.
- Responded to telephone enquiries from clients, vendors and members of public.
Education
Bachelor of Business Admin -
University of Management & Technology
Virginia, USA 2008.06 - 2010.06
High School Graduated -
Grammar English College
Hong Kong 1976.09 - 1981.05
Skills
- MS Word
- Excel
- PowerPoint
Languages
English
Advanced
Chinese (Cantonese)
Native
Chinese (Mandarin)
Advanced
Affiliations
- Hikking, playing ping pong, water colour painting and baking
Timeline
Merchandising Manager – Berghaus Brand
Pentland Group Plc (UK Co)
2014.06 - 2018.06
Sourcing Manager
Target Sourcing Services (US Co)
2011.09 - 2014.01
Bachelor of Business Admin -
University of Management & Technology
2008.06 - 2010.06
Merchandise Manager
VF Asia Ltd. (US Co)
1997.04 - 2009.04
Senior Merchandiser
Mast Industries (FE) Ltd. (US Co)
1995.07 - 1997.03
Merchandiser
Woolworth Overseas Corp. (Canada Co)
1989.06 - 1995.07
Clerical Officer II
Hong Kong Government
1982.03 - 1988.03
High School Graduated -
Grammar English College
1976.09 - 1981.05