Lyba Iqbal
Dagenham,Essex
Summary
Dedicated Dental Nurse and Receptionist experienced in enhancing patient comfort and clinic efficiency. Elevated patient satisfaction and improved appointment scheduling processes through effective communication and streamlined operations. Focused on creating welcoming environments while managing multiple tasks and maintaining accurate records.
Overview
2
2
years of professional experience
Work history
Dental nurse
Ardleigh Green Dental
Hornchurch, Greater London
2024.06 - Current
- Assisted in complex dental procedures, contributing to successful patient outcomes.
- Upheld stringent infection control measures, promoting a safe environment.
- Managed proper sterilisation of dental instruments for optimal hygiene.
- Educated patients on good oral health care practices, enhancing their understanding of preventive measures.
- Administered first aid during emergencies, ensuring immediate medical attention for patients.
- Assisted in clinical procedures, including examinations, fillings and extractions.
- Accurately and efficiently decontaminated and sterilised dental devices for continued hygiene compliance.
- Supported dentists during treatment procedures, facilitating positive patient outcomes.
Receptionist for Dental Clinic
Ardleigh Green dental
Hornchurch, Greater London
2025.09 - Current
- Acted as the initial point of contact for guests, providing warm greetings and helpful assistance upon arrival.
- Handled appointment scheduling to ensure smooth daily operations.
- Streamlined communication channels by promptly forwarding messages and post to relevant departments or personnel.
- Managed phone calls, resulting in effective communication flow within the company.
- Coordinated office supplies orders to keep necessary materials available at all times.
- Collaborated with team members in organising company events; enhancing team cohesion and morale building activities.
- Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.
Education
GCSEs - Achieved 9 GCSES, (9-4) Including Maths & English
Mayfield School
Dagenham 2017.09 - 2022.06
NEBDN Level 3 Diploma in Dental Nursing (RQF) - Level 3 Dental Nursing Apprenticeship
Harriet Ellis Training Solutions
Greater London 2024.06 -
Skills
- Dental software proficiency
- X-ray processing and development
- Clinical note-taking
- Instrument sterilization and cleaning
- Cross-infection control
- Team collaboration
- Online appointment management
- Basic life support certification
- Health and safety compliance
- Patient care and support
- Advanced user of EXACT dental software in a clinical practice environment
- Restorative dentistry skills
- Oral health promotion strategies
- Oral hygiene education
- Time management
- Patient reassurance techniques
Affiliations
- Play multiple musical instruments, including piano, guitar, and drums
- Participate in team and individual sports, including badminton and basketbal
- Engage in creative activities such as painting and pottery
- Enjoy reading, as well as crocheting and knitting
- Value social time spent with family and friends
Accomplishments
Won a school award for excellence in public speaking
Authored a poem published in a book
References
References available upon request.
Timeline
Receptionist for Dental Clinic
Ardleigh Green dental
2025.09 - Current
Dental nurse
Ardleigh Green Dental
2024.06 - Current
NEBDN Level 3 Diploma in Dental Nursing (RQF) - Level 3 Dental Nursing Apprenticeship
Harriet Ellis Training Solutions
2024.06 -
GCSEs - Achieved 9 GCSES, (9-4) Including Maths & English
Mayfield School
2017.09 - 2022.06