Ly Nguyen

• Acquired in-depth investment operations expertise through cash payments and settlements processes.
• Ensured accurate and timely fund settlements, enhancing organisational skills and attention to detail
• Refined reconciliation capabilities by investigating and resolving discrepancies effectively
• Fostered leadership by delivering ongoing training and technical support to team members.
• Cultivated collaborative team dynamics in fast-paced environment
• Contributed to team performance through consistency, accountability and risk mitigation. Helping team delivers efficient and compliant service that client assets are protected and regulatory responsibilities are met (CASS 6,7 rules).
• Executed projects effectively, aiding in successful launch of new client platforms and process improvements
• Responded promptly to client and fund manager requests, improving customer satisfaction levels

• Worked as part of ad hoc member of international student recruitment department
• Offered personalised advice based on my own experiences as international student, helping others navigate similar situations successfully.
• Promoted cultural diversity by attending international festivals and events.

Spearheaded development of Buddy Scheme for new international MBA students.

• Successfully launched project in February 2019, enrolling seven new mentors.
• Enhanced leadership, time management, and organisational skills through project design and implementation.
• Regularly interacted with individuals from diverse multicultural backgrounds to promote university internationally.
• Demonstrated high self-discipline and results-driven approach through autonomous work.
• Achieved key objectives within limited time and resources, showcasing effective planning.