Luthfiah Luthfiah

Managed end-to-end invoicing and collections for over 350 corporate accounts across Asia, Australia, and UK.

• Ensured billing accuracy and collections performance across multiple regions, legal entities, and currencies.
• Oversaw complex billing configurations aligning with contracts, pricing structures, and usage models.
• Identified revenue leakage risks through dispute analysis and coordinated with Sales and Product teams.
• Achieved 15–20% reduction in Days Sales Outstanding through proactive collections strategies.
• Served as primary contact for high-priority billing disputes, including invoice discrepancies and contract issues.
• Collaborated with Sales, Product, and Finance teams to enhance billing accuracy and resolve revenue disputes.
• Implemented process improvements reducing dispute resolution timelines by 20–25%, minimizing recurring billing issues.

Supported end-to-end finance operations across Indonesia, Australia, and Japan, ensuring compliance and continuity.

• Managed cash flow forecasting and operational financial data for effective business planning.
• Oversaw accurate processing of financial transactions within ERP and reporting systems.
• Coordinated with external accounting firms on tax compliance across jurisdictions.
• Resolved finance-related disputes raised by stakeholders to maintain operational integrity.
• Facilitated annual budgeting processes and preparation of comprehensive financial reports.
• Assisted in internal and external audits, including tax audits and financial statement consolidation.
• Maintained banking relationships through rate negotiations and account administration.

• Supported regional finance and administrative functions for Indonesia office within APAC framework.
• Issued customer and tax invoices while monitoring receivables to ensure accuracy.
• Prepared aging reports, invoice trackers, and sales reports to improve finance processes.
• Reviewed bank statements and tracked payments to monitor cash flow effectively.
• Coordinated tax compliance activities with external consultants for VAT, WHT, and income tax documentation.
• Processed vendor invoices and facilitated timely payments with APAC Finance teams.
• Managed petty cash, expense claims, and reimbursements using Concur system.
• Assisted HR with onboarding coordination and internship administration tasks.