Hi, I’m
Lutfa Begum
Summary
Experienced professional with a diverse background across multiple industries, seeking to leverage strong communication and problem-solving skills in a new role. Proven ability to effectively engage with the public and collaborate with team members, particularly in the pharmacy sector. Demonstrates a solid understanding of health and safety protocols and a commitment to continuous learning and development. Quick to adapt and eager to participate in training that enhances professional capabilities.
Overview
2026
years of professional experience
Work History
Word 360
Interpreter
2024.01 - Current (2 education.years_Label & 5 education.months_Label)
Job overview
- Taking phone and video calls translating
- Working alongside professionals from different health care sectors
- Maintaining confidentiality
- Communicating effectively
Camera Solution
Customer Advisor
2019.01 - 2023.12 (4 education.years_Label & 11 education.months_Label)
Job overview
- Resolved enquiries through phone, written communication, and in-person interactions.
- Retrieved information from computer systems to assist staff inquiries.
- Managed filing and photocopying tasks to maintain organized records.
- Updated clerical records to ensure accuracy and accessibility.
- Liaised with staff and coordinated with other services for seamless operations.
Burnley Brow
Teaching Assistant
2015.01 - 2019.12 (4 education.years_Label & 11 education.months_Label)
Job overview
- Collaborated with young children in educational settings to foster development.
- Supported classroom teacher in delivering effective lessons and activities.
- Ensured maintenance of a safe, clean, and organized environment for learning.
Market Square Pharmacy
Dispensing Assistant
2010.01 - 2014.12 (4 education.years_Label & 11 education.months_Label)
Job overview
- Communicate with patients
- Handle confidential information
- Dispense medication
- Use computer to label
- Advise customers on medical condition
- Sales assistant
Tesco Pharmacy
Dispensing Assistant
2009.01 - 2010.12 (1 education.year_Label & 11 education.months_Label)
Job overview
- Advise customers
- Sell medication
- Handle prescriptions
- Label medicine
- Handle confidential information
- Clean and put away stock
Co-op Pharmacy
Dispensing Assistant
Job overview
- Maintained well-stocked and organized shelves to enhance operational efficiency.
- Provided medical advice based on patient needs and inquiries.
- Conducted health checks to monitor patient conditions effectively.
- Executed daily accounts to ensure accurate financial records.
- Managed prescription handling to guarantee timely service.
- Took orders via telephone, offering advice when necessary.
- Collaborated with local surgeries and medical professionals for seamless patient care.
- Dispensed medication accurately while utilizing computer applications for information input and labeling.
Education
Oldham Sixth Form College
A Level from Health and Social Care
06.2002
Grange School
GCSE from including all core subjects
06.2000
Skills
- Organisational skills
- Administrative skills
- Analytical skills
- Computer skills
- Confidentiality
- Multitasking
- Communication skills
- Team player
- Initiative
- Time management skills
- Customer relationship management
Accomplishments
- Level 1- Pharmacy Assistant
- Level 2- Pharmacy Dispenser
- Level 2- Teaching Assistant
- Level 3- Diploma in Health and Social Care
References
References will be provided at the interview stage.
Hobbies and Interests
- I enjoy cooking and playing sports especially badminton.
- I like to volunteer at my local school with reading classes and enjoy doing courses they provide.
- I recently completed classes in sewing and gardening.
- During my spare time I like to do arts and crafts, especially painting as I find this very therapeutic.
Timeline
Interpreter
Word 360
2024.01 - Current (2 education.years_Label & 5 education.months_Label)
Customer Advisor
Camera Solution
2019.01 - 2023.12 (4 education.years_Label & 11 education.months_Label)
Teaching Assistant
Burnley Brow
2015.01 - 2019.12 (4 education.years_Label & 11 education.months_Label)
Dispensing Assistant
Market Square Pharmacy
2010.01 - 2014.12 (4 education.years_Label & 11 education.months_Label)
Dispensing Assistant
Tesco Pharmacy
2009.01 - 2010.12 (1 education.year_Label & 11 education.months_Label)
Dispensing Assistant
Co-op Pharmacy
Oldham Sixth Form College
A Level from Health and Social Care
Grange School
GCSE from including all core subjects