Luljeta Memushaj Gacaj
Dart
Summary
Dynamic and self-motivated professional with a strong foundation in retail sales analysis and merchandising techniques. Demonstrates exceptional flexibility under pressure, coupled with a keen attention to detail and extensive fashion knowledge. Adept at face-to-face selling and customer service, ensuring optimal stock replenishment and enhancing the overall shopping experience. Committed to leveraging skills in a challenging retail environment to drive sales growth and customer satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Visual merchandiser
Stradivarius
London
09.2018 - Current
- Streamlined store layout by reorganising product displays according to latest consumer trends.
- Maintained up-to-date knowledge of industry trends, informing future merchandising decisions.
- Conducted market research to identify customer preferences and retail trends.
- Kept abreast of fashion and design trends to create appealing displays.
- Coordinated with sales team to optimise product placement and increase visibility.
- Assisted in inventory management for efficient stock rotation and reduced wastage.
- Optimised floor space usage, resulting in improved customer flow and increased purchases per visit.
- Managed supplier relationships, ensuring timely delivery of products.
- Identified slow-moving items, prompting sales initiatives that cleared cluttered stockroom space.
- Enhanced customer shopping experience through strategic store layout changes.
- Coordinated seasonal changeovers in a timely manner, keeping the store fresh and relevant.
- Analysed competitor strategies to inform decision-making processes within the company.
- Fostered a positive working environment amongst staff members which contributed towards high levels of productivity.
- Ensured consistent brand image throughout the store by maintaining uniformity in product presentation.
- Collaborated with store management to develop effective promotional strategies.
- Highlighted poor sales performance and identified areas for growth to limit losses.
- Analysed sales performance through weekly reports across varied product areas and channels.
Sales advisor
MIGATO Footwear and Accessories
Athens , Greece
07.2016 - 08.2018
- Delivered high sales performance within budget to strict deadlines and targets.
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Offered personalised shopping advice to enhance customer experiences.
- Trained new staff members, fostering a supportive working environment.
- Managed till operations smoothly, reducing waiting time for customers.
- Conducted daily inventory checks to manage stock levels accurately.
- Followed company procedures and guidelines for smooth retail operations.
- Updated product labelling and pricing to reflect discounts and offers.
Education
Certificate of Higher Education - Assistant of Medical and Biological Laboratories
Technological Educational Institute
Athens , Greece Certificate of Higher Education - Health and Welfare Sector Education of Nursing Assistants
Vocational Training Institute
Athens ,Greece Skills
- Flexibility under pressure
- Merchandising techniques
- Retail sales analysis
- Fashion knowledge
- Customer Service
- Attention to Detail
- Self-motivation
- Face-to-face selling
- Stock replenishment
Affiliations
- Yoga
- Traveling
Certification
Driving licence
Languages
English
Advanced
Greek
Fluent
Albanian
Fluent
Timeline
Visual merchandiser
Stradivarius
09.2018 - Current
Sales advisor
MIGATO Footwear and Accessories
07.2016 - 08.2018
Certificate of Higher Education - Assistant of Medical and Biological Laboratories
Technological Educational Institute
Certificate of Higher Education - Health and Welfare Sector Education of Nursing Assistants
Vocational Training Institute
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