Summary
Overview
Work history
Education
Skills
Timeline
Generic

Luke Williams

Worthing,West Sussex

Summary

I am a highly motivated, enthusiastic, and health-conscious individual with a lifelong passion for sport, personal development, and achieving excellence in everything I do. Sport has been at the heart of my life from a very young age. I was in a football kit before I could even walk! It has played a significant role in shaping my character, discipline, and work ethic. Throughout the years, I have competed at a high level across multiple sports, captained teams, and earned opportunities to attend trials, experiences which have strengthened my leadership skills, resilience, determination, and ability to perform under pressure.

Away from competition, I enjoy spending quality time with family and friends while maintaining an active lifestyle through regular participation in tennis and golf also competing in tournaments. I am passionate about health, fitness, and self-improvement, always striving to be the best version of myself both personally and professionally. Known for my positive attitude, strong communication skills, and ability to build genuine connections with people from all walks of life, I take great pride in my exceptional attention to detail, organisation, and commitment to delivering high standards in everything I undertake. With a strong work ethic, an optimistic mindset, and a genuine passion for learning and growth, I approach every challenge with energy, dedication, and a determination to succeed.

Overview

4
4
years of professional experience

Work history

Sales executive/Success advisor

OSAM Websites
Lancing , England
2024.11 - Current
  • Facilitated establishment of new client networks to support business growth opportunities and enhance revenue potential.
  • Demonstrated resilience and persistence in overcoming rejection during outreach efforts.
  • Maintained high productivity levels to ensure a significant volume of calls made daily while sustaining energy per interaction.
  • Responded promptly to customer queries, ensuring resolution whilst upholding satisfaction levels.
  • Crafted compelling pitches for securing high-value deals with clients.
  • Provided guidance on risk management to safeguard clients' investments.

Sales and retention executive

Cranleigh Country Club
Cranleigh
2023.03 - 2024.11
  • Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
  • Built focused new client networks, growing business opportunities and increasing revenue possibilities.
  • Exceeded sales targets by over 300%
  • Generated new leads and opportunities to maximise revenue.
  • Built long-term relationships with customers and generated referrals from existing clients.
  • Established and maintained positive, profitable client relationships through superb communication.
  • Listened attentively to their concerns and reasons for wanting to leave, then using persuasive communication techniques to save clients from leaving.

Personal trainer

Revolution
Islington
2022.10 - 2023.03
  • Consulted with clients to define goals and fitness capacity.
  • Designed and executed individual and small group exercise fitness classes and regimens.
  • Built clients confidence and ability through unrelenting motivation and dedication.
  • Regularly created innovative and exciting challenges to maximise client retention, motivation and engagement.
  • Utilised social media platforms to share fitness tips, showcase success stories and promote services.
  • Expanded client base by offering exceptional customer service and communication.

Sales advisor

Next Retail
Worthing
2022.01 - 2022.11
  • Established customer purchasing needs, offering personalised guidance with product and accessory selection.
  • Used active listening and relationship-building skills to assess customer needs, build rapport and deliver viable solutions.
  • Handled concerns and complaints with care, delivering positive outcomes for continued customer loyalty.
  • Highlighted product features and benefits in line with customer needs, securing sales.
  • Warmly greeted customers to establish positive first impressions, enhancing in-store experiences.

Education

GCSEs -

St Andrews High School
Worthing, West Sussex
2020.05 - 2020.06

Certificate of Higher Education -

Active IQ Diploma Personal Training
Worthing, West Sussex

A-Levels - Physical Education

Worthing College
Worthing

Skills

  • Communication clarity
  • Empathy and understanding
  • Non-verbal communication
  • Confident speaking
  • Active listening
  • Clear articulation
  • Customer relationship management
  • Persuasion techniques
  • Organizational skills
  • Goal setting guidance

Timeline

Sales executive/Success advisor

OSAM Websites
2024.11 - Current

Sales and retention executive

Cranleigh Country Club
2023.03 - 2024.11

Personal trainer

Revolution
2022.10 - 2023.03

Sales advisor

Next Retail
2022.01 - 2022.11

GCSEs -

St Andrews High School
2020.05 - 2020.06

Certificate of Higher Education -

Active IQ Diploma Personal Training

A-Levels - Physical Education

Worthing College
Luke Williams