Luke Willoughby
Bridgwater,United Kingdom
Summary
Reliable professional with experience in logistics and transportation, focusing on timely and accurate deliveries. Skilled in route planning, client relations, and handling various types of parcels safely. Committed to maintaining high standards of service and operational efficiency.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Passionate sales assistant with experience in data accuracy and management. Independent problem-solver focused on customer service and product development. Works well under tight deadlines.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work history
ODF Courier
DPD
Bridgwater, Somerset
2026.03 - 2026.04
- Performed minor vehicle repairs timely, reducing downtime due to breakdowns.
- Checked vehicle daily for optimal safety on the road.
- Secured all packages effectively prior to transportation, decreasing loss from damages.
- Loaded and unloaded goods carefully for prevention of damage.
- Accelerated delivery times by prioritising urgent parcels.
- Managed time effectively during peak hours, reducing delivery delays considerably.
- Sorted packages according to their destination zones efficiently increasing productivity.
- Managed, Loaded and delivered up to 120 parcels per shift
Retail sales assistant
Sainsbury's
Street, Somerset
2019.11 - 2026.03
- Resolved conflicts effectively, maintaining harmonious workplace environment.
- Managed inventory with regular stock checks to maintain optimal levels.
- Boosted store reputation with attentive customer care and prompt resolution of complaints.
- Conducted product demonstrations, resulting in improved purchase rates.
- Supported management with administrative tasks for efficient workflow.
- Enhanced customer satisfaction by providing exceptional service and addressing queries.
- Resolved customer complaints and process issues with proactive problem-solving skills.
Education
A-Levels - IT (QCF)
Bridgwater and Taunton College
Taunton, Somerset 2018.09 - 2021.07
A-Levels - Creative digital media production
Bridgwater and Taunton College
Taunton, Somerset 2018.09 - 2019.07
Skills
- Logistics understanding
- Following company procedures
- Paperwork completion
- Inventory software use
- Punctuality and reliability
- Customer Service
- Relationship building and rapport
- Driving licence
- Record-keeping
- POS operation
- Conflict Resolution
- Technology use
Timeline
ODF Courier
DPD
2026.03 - 2026.04
Retail sales assistant
Sainsbury's
2019.11 - 2026.03
A-Levels - IT (QCF)
Bridgwater and Taunton College
2018.09 - 2021.07
A-Levels - Creative digital media production
Bridgwater and Taunton College
2018.09 - 2019.07