Luke Trapani

• Logging the water mains to find leaks.
• Driving many different vans.
• Doing my own time keeping.
• Adhering to health and safety rules, including getting a water hygiene card.

• Adapted to changing road conditions quickly ensuring safe and timely deliveries.
• Provided excellent customer service, enhancing company reputation.
• Carried out minor vehicle repairs, minimising downtime for maintenance services.

Working in customer service and insurance taught me:

• How to assess risks carefully.
• How to analyze detailed information, and make informed decisions.
• Clear communication, patience, and problem-solving under pressure, especially in the presence of customers.

• Continually upheld high standards of workmanship within set deadlines.
• Complied strictly with health and safety regulations promoting a safer work environment.
• Utilised hand tools effectively ensuring accuracy and precision in all jobs performed.
• Conducted regular inspections of the worksite helping to identify potential hazards early.