Luke Scholes
Milton Keynes,Bucks
Summary
Retail for Morrisons for 1 year being a runner for Grocery team also replenishment on a day to day basis I worked 7.half hrs a day for 5 days, I have also sat a lot of replenishment course with Morrisons and also Wearhouse courses as i had to do them every 3-6 months, I had to unload and load lorries with pump trucks and also doing the salvage said of it.
Window cleaner with experience of 20 years in residential and commercial settings. Skilled in using different equipment and solutions to clean windows, frames and screens. Strong problem-solving skills and ability to work independently or in teams.
Hardworking window cleaner with proven track record of meeting and exceeding customer expectations. Familiar with various types of windows and works safely at heights.
Skilled window cleaner with solid background in utilising environmentally-friendly cleaning solutions and techniques. Committed to providing safe, effective and sustainable cleaning services.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Motivated with 20 years of experience, recognised for assessing operational needs and developing solutions to save costs, improve revenues and drive customer satisfaction. Resourceful and well-organised with excellent leadership and team-building record.
Also i have a medical conditional which is Diabetes type 1
Overview
27
27
years of professional experience
1
1
Certification
Work history
Runner
Morrisons
Milton Keynes, bucks
09.2024 - Current
- Delivered messages accurately within team members, promoting clear communication.
- Kept track of daily progress reports-key tool in tracking project timeline.
- Performed errands as required, enhancing overall productivity.
- Contributed to harmonious work environment with positive attitude towards all tasks.
- Collected supplies and delivered items for team members.
- Prepared equipment needed to complete tasks for smooth workflow.
Window cleaner
Gleamclean
Milton Keynes, Bucks
06.2006 - 09.2024
- Demonstrated commitment to safety by using harnesses and ropes during high-rise window cleaning.
- Improved customer satisfaction with detailed cleaning of all windows, frames, and sills.
- Carried out risk assessments for each job to ensure safe working conditions.
- Utilised professional-grade tools and equipment for efficient window cleaning processes.
- Maintained a clean, organised work environment to minimise potential hazards.
- Completed regular training courses to stay up-to-date with industry standards and techniques.
- Established strong rapport with clients through friendly, professional communication and excellent service delivery.
- Ensured punctuality for all appointments, demonstrating respect for client's time and schedules.
- Performed first-rate window cleaning services for commercial businesses and residential homes alike.
Warehouse worker
Spectrum
Milton Keynes, Bucks
02.2000 - 03.2001
- Streamlined workflow by creating efficient goods organisation system.
- Conducted forklift operations for safe and timely transport of goods.
- Ensured safety standards with regular equipment maintenance checks.
- Loaded lorries to expedite delivery schedules.
- Unloaded deliveries, promptly sorting items into appropriate storage areas.
- Managed inventory control for seamless supply chain management.
- Assisted in staff training to ensure operational efficiency.
- Kept warehouse clean, ensuring a safe working environment.
- Followed health and safety guidelines with diligent use of protective gear.
- Packed orders accurately to prevent damages during transit.
- Assembled products efficiently, facilitating timely order fulfilment.
- Coordinated with team members for effective task completion.
- Maintained accurate stock records for easy tracking and retrieval of goods.
- Checked incoming shipments, verifying accuracy against invoices or orders.
- Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
- Picked and despatched high-volume orders accurately.
- Completed work following safety rules for best working practices.
- Performed duties safely in line with warehouse rules, promoting best working practices.
- Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.
- Attended shift briefings to understand work requirements.
- Ensured picking documentation was completed correctly.
- Worked comfortably and confidently at height, accessing elevated products safely and securely.
- Kept accurate stock records using warehouse inventory management software.
- Sorted materials on warehouse racks and shelves.
- Cleaned and tidied work areas to meet inspection requirements.
- Performed tagging and labelling of warehouse inventory.
- Received deliveries and helped to coordinate storage.
- Attended Health and Safety training to ensure consistent adherence to warehouse safety policies.
- Followed safety guidelines when operating in hazardous environments.
- Maintained employee safety through observation of surroundings when moving cargo.
Cleaning assistant
MK Hospital
Milton Keynes, bucks
07.1998 - 01.2000
- Maintained cleanliness of office spaces for a healthy work environment.
- Ensured hygienic conditions by regular deep cleaning of kitchen and bathroom areas.
- Achieved customer satisfaction with thorough cleaning of guest rooms in a busy hotel.
- Performed carpet cleaning to restore them to their original condition.
- Completed laundry tasks to provide fresh linens and towels for hotel guests.
- Provided sanitary conditions by disinfecting high-touch surfaces regularly.
- Improved room appearance by detailed dusting and vacuuming tasks.
- Assisted with waste management duties, promoting an eco-friendly image of the establishment.
- Polished furniture and fittings for a sleek look in corporate settings.
- Delivered top-quality service by promptly addressing any specific cleaning requests from clients.
- Ensured safety standards through correct usage of cleaning chemicals and equipment.
- Supported other staff members during large-scale cleaning projects for smooth execution.
- Conducted inventory checks on cleaning supplies, ensuring stock availability when needed.
- Responded quickly to emergency spills or messes, reducing potential hazards or disruptions in operation area.
- Upheld professional demeanour when interacting with clients, contributing to positive company image.
- Spot cleaned and sanitised high-touch areas.
- Emptied and cleaned trash cans following procedures.
- Followed health and safety guidelines to properly dispose of waste and toxic materials.
- Safely stored cleaning solutions, equipment and chemicals.
- Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
- Worked quickly to complete cleaning within allotted timeframes.
- Kept cleaning equipment to optimal standards to reduce cleaning inefficiencies.
- Restocked, refreshed and sanitised bathroom facilities.
- Scrubbed and sanitised toilets, sinks and kitchen fixtures for high quality finish.
- Dusted countertops, ceilings and furniture for pristine environment.
- Maximised durability of wooden furniture, applying furniture care products to prevent damage.
- Minimised service disruptions by constantly verifying adequate stock levels and promptly reporting insufficient items.
- Communicated well with team across multiple locations.
- Reported breakages to supervisor.
- Deep cleaned carpets using steam cleaner.
- Made beds and changed sheets and pillow cases to hotel standards.
- Correctly used colour-coded equipment.
- Kept floors clean with regular sweeping, vacuuming and mopping.
- Restocked, cleaned and sanitised bathroom spaces for optimum appearance and functionality.
- Removed used towels and bedding, replaced with new and reset spaces to professional standards.
- Vacuumed carpeted areas and mopped hard floors.
- Completed quick-turnaround cleaning of vehicles between routes.
Education
F - Science
Sir Frank Markham School
Milton Keynes01.2003
B - DRAMA
Sir Frank Markham School
Milton Keynes01.2003
F - Maths
Sir Frank Markham School
Milton Keynes01.2003
E - English
Sir Frank Markham School
Milton Keynes01.2003
Pass - Leisure And Tourism
Sir Frank Markham School
Milton Keynes07.2002
Pass - Business Studies
Sir Frank Markham School
Milton Keynes06.2002
Skills
- Glass cleaning expertise
- Ladder safety knowledge
- Water-Fed pole proficiency
- Harness fitting expertise
- Fall protection equipment usage
- Abrasive cleaning technique familiarity
- Risk assessment capability
- Environmentally friendly product knowledge
- Customer service excellence
- Exterior maintenance awareness
- Communication clarity
- Task prioritisation expertise
- Physical endurance
- Comfort in high places
- Self-Motivation drive
- Resilience under weather conditions
- Precision in tasks
- Reliable service delivery
- Safety compliance
- Customer Service
- Ladder safety
- Working from heights
- High rise window cleaning
- Route planning
- Stock level control
- High pressure cleaning
- Safety procedure compliance
- Solar panel cleaning techniques
- Residential window cleaning
- Task prioritisation
- Stock management
- Task delegation
- Contract understanding
- Customer service
- Incident reporting
- Time keeping
- Supplier relationship maintenance
- Order fulfillment efficiency
- Store operations supervision
- Customer focus
- Sales techniques
- Team Leadership
Certification
IPAF 2A 3B
CSCS (OUT DATED)
WORKING AT HEIGHT
RETAIL AND EDUCATION DIMENSIONS
Customer Service
ASDAN AWARD (Development and Accreditation Network)
Bronze Award
GNVQ Business Studies
GNVQ Leisure and Tourism
Entry Level Cert English
National Record of Achievement
Duke of Edinburgh Award Bronze level
References
References available upon request.
Timeline
Runner
Morrisons
09.2024 - Current
Window cleaner
Gleamclean
06.2006 - 09.2024
Warehouse worker
Spectrum
02.2000 - 03.2001
Cleaning assistant
MK Hospital
07.1998 - 01.2000
F - Science
Sir Frank Markham School
B - DRAMA
Sir Frank Markham School
F - Maths
Sir Frank Markham School
E - English
Sir Frank Markham School
Pass - Leisure And Tourism
Sir Frank Markham School
Pass - Business Studies
Sir Frank Markham School
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