Summary
Overview
Work history
Education
Skills
References
Timeline
Generic

Luke Perry

South Shields,Tyne and Wear

Summary

Dynamic professional with expertise in recruitment and retention strategy, capital budgeting, and regulatory compliance. Demonstrates results orientation through successful business development and sales strategy initiatives. Skilled in staff performance evaluation, profit and loss reporting, and project leadership. Proven track record in brand development, customer relationship management, and e-commerce strategies. Committed to driving performance with decision-making authority and time efficiency. Aspires to leverage HR systems knowledge to enhance organisational success.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

26
26
years of professional experience
4
4
years of post-secondary education

Work history

Managing director

Phoenix Vaping Ltd
Sunderland,, Tyne and Wear
11.2019 - Current
  • Led strategic planning sessions to define organisational goals and initiatives.
  • Developed comprehensive business plans to enhance operational efficiencies and effectiveness.
  • Facilitated cross-departmental collaboration to drive project execution and alignment.
  • Oversaw resource allocation to ensure optimal utilisation and project delivery.
  • Championed innovative solutions to address organisational challenges and improve processes.
  • Mentored junior staff members to enhance team capabilities and professional growth.
  • Implemented cost-saving measures for financial stability.
  • Delivered high-quality services by maintaining customer focus at all times.

Operations director

Phoenix Vaping ltd.
Sunderland,, Tyne and Wear
09.2016 - 11.2019
  • Managed cross-functional teams to streamline operational workflows and enhance productivity.
  • Developed and implemented process improvements to optimise resource allocation and minimise waste.
  • Led strategic planning initiatives to align operational objectives with organisational goals.
  • Facilitated training sessions for staff to foster professional development and improve team performance.
  • Conducted regular audits to ensure compliance with industry regulations and internal standards.
  • Collaborated with senior management to identify and resolve operational challenges effectively.
  • Negotiated contracts with suppliers for cost savings without compromising quality.
  • Assessed market trends for competitive advantage and strategic direction.
  • Implemented staff development programmes, resulting in an empowered workforce.
  • Motivated team members by providing mentoring and development opportunities.

Branch manager

Tile Giant
Gateshead, Tyne and wear
09.1999 - 09.2016
  • Led branch operations by developing strategic initiatives that enhanced customer service and operational efficiency.
  • Managed daily activities of branch staff ensuring adherence to company policies and procedures.
  • Implemented training programmes for new employees to foster a culture of excellence and teamwork.
  • Oversaw inventory management processes ensuring optimal stock levels were maintained at all times.
  • Ensured compliance with company policies, maintaining ethical standards.
  • Built partnerships with local businesses fostering community relations.
  • Provided excellent customer service, securing client loyalty.
  • Led team meetings to foster communication and collaboration.
  • Managed daily operations to ensure smooth running of the branch.
  • Developed and implemented strategies for increased customer satisfaction.

Education

GCSEs -

Cheam High School
North Cheam, Sutton
09.1992 - 09.1996

Skills

  • Recruitment and retention strategy
  • Capital budgeting
  • Knowledge of regulatory compliance
  • Results orientation
  • Business development
  • Sales strategy development
  • Staff performance evaluation
  • Profit and loss reporting
  • Project leadership
  • Brand development
  • Customer relationship management
  • Decision-Making authority
  • E-Commerce strategies
  • Time efficiency
  • HR systems knowledge
  • Performance driving

References

References available upon request.

Timeline

Managing director

Phoenix Vaping Ltd
11.2019 - Current

Operations director

Phoenix Vaping ltd.
09.2016 - 11.2019

Branch manager

Tile Giant
09.1999 - 09.2016

GCSEs -

Cheam High School
09.1992 - 09.1996
Luke Perry