Summary
Overview
Work history
Education
Skills
Interests
Timeline
Bartender

luke pendry

London,Select State

Summary

Capable bartender passionate about serving in warm, efficient and courteous manner while exceeding customer expectations and maintaining poise and sense of humour in demanding environments. Strong history of exceptional service in large establishments such as Meatliqours branch in queensway as it is frequently booked out with many walk ins.

Overview

2
2
years of professional experience

Work history

Bartender

Meat Liqour
London, Select State
04.2021 - Current
  • Bartender/bar back - June 21 ongoing
  • Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
  • Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
  • Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
  • Maintained a spotlessly clean and tidy bar area in line with health and hygiene regulations.
  • Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
  • Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
  • Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
  • Addressed and escalated customer complaints to amplify guests' experience.
  • Inspected customer identification to verify age against legal standards.
  • Welcomed guests with friendly conversation and fun atmosphere.

09.2019
  • Thames Reach - Homelessness Charity - Web design and content for web-page
  • Visited venues for events taking place for staff developments
  • Charles Tyrwhitt - Supporting photo shoot for shirts, suits, trousers
  • Marketing /promotional support
  • Employment history
  • Dog walking
  • Babysitting/child care
  • Perry Hill Pub - bar back /runner

Bar Staff Member

perry hill pub
London, Select State
05.2021 - 05.2021
  • Maintained bar stocks, replenishing daily as necessary.
  • Shuffled drink bottles and glasses to create attractive displays.
  • Neatly set tables before guests' arrival, preparing and setting cutlery and refilling condiments.
  • Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
  • Cleared counters and disposed of waste and broken glass.
  • Refused drinks service to guests without appropriate proof of age.
  • Peeled and sliced fruits for garnishing drinks.

Education

GCSEs -

Kingsdale Foundation School
London
06.2020 - 07.2020

A-Levels -

Kingsdale Foundation School
London
06.2022 - 07.2022

Skills

  • Outstanding customer service
  • Beer, wine and cocktail service
  • Extensive beer knowledge
  • Suggestive selling
  • Problem solving
  • Bar cleaning and maintenance
  • Cash register operation
  • Preparing garnishes
  • Point Of Sale system operation
  • Beverage upselling
  • Customer service
  • Safe food handling
  • Changing beer kegs

Interests

Skills and interests , Cocktail making, Fashion (particularly shoes), computers, meeting people, politics, film Work availability - Full time. Am studying BA Film in Brighton University from September 23

Timeline

A-Levels -

Kingsdale Foundation School
06.2022 - 07.2022

Bar Staff Member

perry hill pub
05.2021 - 05.2021

Bartender

Meat Liqour
04.2021 - Current

GCSEs -

Kingsdale Foundation School
06.2020 - 07.2020

09.2019

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luke pendry