Summary
Overview
Work history
Education
Skills
Certification
Hobbies and Interests
Timeline
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Luke Paterson

Northampton

Summary

Motivated and reliable professional with extensive experience in customer service, event operations, and retail. Skilled in communication, teamwork, and problem-solving, with a passion for technology and a strong desire to develop new skills in the tech sector. Eager to contribute to a dynamic team and grow within a forward-thinking organization.

Overview

8
8
years of professional experience
7
7
years of post-secondary education
1
1
Certification

Work history

Covid Vaccine Warden (Volunteer)

NHS Trust
09.2022 - 01.2025
  • Supported the safe and efficient operation of vaccination centers.
  • Assisted and directed patients, ensuring safety protocols were followed.
  • Worked collaboratively with healthcare staff to maintain a welcoming and organized environment.

Shop Assistant

OneStop
Blackthorn
07.2020 - 07.2022
  • Delivered excellent customer service in a busy retail setting.
  • Managed opening and closing procedures, handled deliveries, and maintained store presentation.
  • Operated tills accurately and supported promotional activities.

Front of House Steward

Northampton Town Football Club
06.2018 - 06.2020
  • Welcomed and assisted guests, including high-profile visitors, ensuring a positive first impression.
  • Maintained security and crowd management at events.
  • Developed strong communication skills and contributed to a cohesive team environment.

Steward

NS-UK
10.2016 - 06.2017
  • Monitored event spaces to ensure safety and security.
  • Handled challenging situations with calmness and effective decision-making.

Education

GCSEs - English B, Maths C, ICT C, EDCL

Northampton Academy
09.2010 - 07.2017

Skills

  • Excellent verbal and written communication
  • Strong teamwork and interpersonal abilities
  • Decision-making under pressure
  • Attention to detail
  • Fast learner and adaptable
  • Proficient in Microsoft Office
  • Empathy and interpersonal skills
  • Adaptability

Certification

  • EDCL Certificate (Microsoft Office proficiency)
  • Community Sports Leadership Award
  • Higher Sports Leadership Award

Hobbies and Interests

  • Gaming and online team activities
  • Football and NBA enthusiast
  • Passionate about technology and new digital trends

Timeline

Covid Vaccine Warden (Volunteer)

NHS Trust
09.2022 - 01.2025

Shop Assistant

OneStop
07.2020 - 07.2022

Front of House Steward

Northampton Town Football Club
06.2018 - 06.2020

Steward

NS-UK
10.2016 - 06.2017

GCSEs - English B, Maths C, ICT C, EDCL

Northampton Academy
09.2010 - 07.2017

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Luke Paterson