Luke Mcmurray

• Identified potential areas of compliance vulnerability, resulting in improved risk management.
• Mitigated potential non-compliance issues by proactive communication with team members.
• Worked with different departments to promote organisation-wide understanding of compliance protocols, fostering an environment of shared responsibility.
• Reviewed contracts and agreements for possible violations or risks.

Processed PCP claims against car finance companies, reviewing documentation and assessing eligibility while coordinating with claimants and lenders. Maintained accurate records and ensured regulatory compliance, successfully managing claims to resolution within service level agreements.

(Part-time work whilst completing my final year of studies).