Luke Federico
Bournemouth,Dorset
Summary
A highly motivated and detail-oriented LLB Law graduate from the University of Exeter (2:1, 2024), with strong analytical, research, and advocacy skills. Experienced in legal argumentation and adept at handling complex data with precision. Possesses extensive client-facing experience, leadership abilities, and problem-solving skills developed through seven years in customer service and supervisory roles. Demonstrated crisis management, risk assessment, and regulatory compliance expertise. Proficient in legal research tools, Microsoft Office, and high-speed typing (110WPM). Seeking a legal role where analytical thinking, communication, and adaptability can contribute to a dynamic legal team.
Overview
7
7
years of professional experience
2029
2029
years of post-secondary education
Work history
Customer Assistant / PFS colleague
Tesco
11.2017 - 03.2025
- Trained multiple new team members on opening and closing procedures, greatly increasing store efficiency and performance
- A client-facing role, providing exceptional customer service by resolving disputes, handling complaints professionally, and ensuring compliance with company policies
- Balanced multiple responsibilities, including stock management, online order fulfilment and answering calls
Lifeguard
David Lloyd
09.2019 - 04.2020
- Displayed critical decision-making and risk assessments, quickly responding to potential hazards whilst adhering to strict health and safety regulations
- Applied first aid and defibrillator training in high-pressure situations, demonstrating composure, problem-solving, and responsibility under stress
Events Volunteer
Lewis Manning Hospice Care
09.2022 - 03.2025
- Assisted in fundraising and awareness events, helping to promote the charity’s mission and engage with the local community
- Collaborated with volunteers and staff to ensure the smooth execution of charity events, showcasing organisational skills and adaptability
Education
LLB 2:1 - Law
University of Exeter
A-levels - Psychology, Biology, English Language
Poole Grammar School
09.2017 - 09.2019
GCSEs - 10 A/A* including Mathematics (A*) and English Language (A*)
Poole Grammar School
09.2015 - 09.2017
Skills
- IT Proficiency - Office Suite/Law Databases/Filing Systems
- Typing Skills - 110WPM
- Risk Assessment and Management
- Legal and Analytical Skills
- Strong Verbal and Written Communication
Timeline
Events Volunteer
Lewis Manning Hospice Care
09.2022 - 03.2025
Lifeguard
David Lloyd
09.2019 - 04.2020
Customer Assistant / PFS colleague
Tesco
11.2017 - 03.2025
A-levels - Psychology, Biology, English Language
Poole Grammar School
09.2017 - 09.2019
GCSEs - 10 A/A* including Mathematics (A*) and English Language (A*)
Poole Grammar School
09.2015 - 09.2017
LLB 2:1 - Law
University of Exeter
Similar Profiles
Declan McAllisterDeclan McAllister
Customer assistant at TescoCustomer assistant at Tesco
AZMAIN ADIL RIFATAZMAIN ADIL RIFAT
Retail Assistant at TESCORetail Assistant at TESCO
COLLINS AMOABENGCOLLINS AMOABENG
Mobile Shop Colleague at TescoMobile Shop Colleague at Tesco
Sonya PattiSonya Patti
Store manager at TescoStore manager at Tesco
Adrian SirbuAdrian Sirbu
Manager at Skylight Transport LtdManager at Skylight Transport Ltd