Luke Federico
Bournemouth,Dorset
Summary
A highly motivated and detail-oriented LLB Law graduate from the University of Exeter (2:1, 2024), with strong analytical, research, and advocacy skills. Experienced in legal argumentation and adept at handling complex data with precision. Possesses extensive client-facing experience, leadership abilities, and problem-solving skills developed through seven years in customer service and supervisory roles. Demonstrated crisis management, risk assessment, and regulatory compliance expertise. Proficient in legal research tools, Microsoft Office, and high-speed typing (110WPM). Seeking a legal role where analytical thinking, communication, and adaptability can contribute to a dynamic legal team.
Overview
7
7
years of professional experience
2029
2029
years of post-secondary education
Work history
Customer Assistant / PFS colleague
Tesco
2017.11 - 2025.03
- Trained multiple new team members on opening and closing procedures, greatly increasing store efficiency and performance
- A client-facing role, providing exceptional customer service by resolving disputes, handling complaints professionally, and ensuring compliance with company policies
- Balanced multiple responsibilities, including stock management, online order fulfilment and answering calls
Lifeguard
David Lloyd
2019.09 - 2020.04
- Displayed critical decision-making and risk assessments, quickly responding to potential hazards whilst adhering to strict health and safety regulations
- Applied first aid and defibrillator training in high-pressure situations, demonstrating composure, problem-solving, and responsibility under stress
Events Volunteer
Lewis Manning Hospice Care
2022.09 - 2025.03
- Assisted in fundraising and awareness events, helping to promote the charity’s mission and engage with the local community
- Collaborated with volunteers and staff to ensure the smooth execution of charity events, showcasing organisational skills and adaptability
Education
LLB 2:1 - Law
University of Exeter
A-levels - Psychology, Biology, English Language
Poole Grammar School
2017.09 - 2019.09
GCSEs - 10 A/A* including Mathematics (A*) and English Language (A*)
Poole Grammar School
2015.09 - 2017.09
Skills
- IT Proficiency - Office Suite/Law Databases/Filing Systems
- Typing Skills - 110WPM
- Risk Assessment and Management
- Legal and Analytical Skills
- Strong Verbal and Written Communication
Timeline
Events Volunteer
Lewis Manning Hospice Care
2022.09 - 2025.03
Lifeguard
David Lloyd
2019.09 - 2020.04
Customer Assistant / PFS colleague
Tesco
2017.11 - 2025.03
A-levels - Psychology, Biology, English Language
Poole Grammar School
2017.09 - 2019.09
GCSEs - 10 A/A* including Mathematics (A*) and English Language (A*)
Poole Grammar School
2015.09 - 2017.09
LLB 2:1 - Law
University of Exeter