Luke Doyne
London
Summary
Student seeking professional opportunities with a strong foundation in customer relations and software skills, complemented by exceptional teamwork and communication abilities. Demonstrates proficiency in time management and critical thinking, ensuring flexibility in dynamic environments. Committed to leveraging these competencies to achieve career growth and contribute effectively to organisational success.
Overview
5
5
years of professional experience
8
8
years of post-secondary education
Work history
Intern
Apache Capital
London
2024.07 - 2024.07
- One week focused introduction to different divisions of the business.
- One-to-one conversations with different section managers.
- Took part in a site visit to Birmingham inspecting two development projects (The Mercian and Great Charles Street), one completed and one in progress.
- At the end of the week, I prepared and delivered a presentation to the office on my own development idea for the space of the project in construction.
Intern
Benham and Reeves
London
2023.04 - 2023.06
- Assissted with sales and letting processes over 6 weeks.
- Arranged and attended viewings with possible buyers/renters.
- Dealt with contracts and paperwork for lettings following agreement completion.
- Created an Excel document where users could search for a particular property and find all available information on that property available.
- Supported smooth operations within the department through organised file management and data entry tasks.
Front of House Staff
The Dove Pub
London
2022.09 - 2022.12
- Assisted front-of-house operations to enhance customer experiences.
- Managed phone bookings and addressed customer enquiries and complaints effectively.
- Coordinated team efforts in bar service and table waiting to ensure smooth operations.
- Resolved customer complaints promptly, maintaining a positive restaurant atmosphere.
Intern
Knight Frank
London
2022.10 - 2022.10
- Assisted with research on potential buyers for hotel listings.
- Contacted existing clients to provide updated information on hotels for sale.
- Researched property values in various locations to support sales initiatives.
- Conducted viewings of a hotel in Luton to showcase properties.
- Drafted brochures for new listings to enhance marketing efforts.
- Updated department software with current information to ensure accessibility.
Manager
Private Airbnb Management
Newbury
2019.01 - 2022.09
- Ensured guest satisfaction by preparing two rental units for successful stays.
- Delivered exceptional service through welcoming and efficient check-in processes.
- Maintained high cleanliness standards through thorough departure clean-up.
Warehouse and Showroom Assistant
Pooky Lighting Ltd
Cheltenham, Gloucestershire
2019.12 - 2020.12
- Assisted team in preparing picking lists in goods in department.
- Supported processing of incoming goods and packing customer orders.
- Handled customer queries and returns
- Helped maintain orderliness and supporting customer requests in showroom.
Education
Bsc - Business and Management
University of Exeter
2023.09 - 2026.07
A-Levels -
Marlborough College
Wilts 2017.09 - 2022.08
Skills
- Customer relations
- Software skills
- Teamwork
- Communication
- Time management
- Critical thinking
- Flexibility
Additional interests
Horse racing, kitesurfing, skiing and cycling
Awards
Duke of Edinburgh Gold Award, Trumpet Grade 7 and active member of Brass Band and School Orchestra for all 5 years.
Volunteer Experience
The Leap, Volunteer, Columbia, 2023-01, 2023-02, I worked on a community reforestation project - planting trees, protecting young trees and building a structure at the local fire station to store seedlings. I also worked in a local school – teaching English, art and sports to children aged 4-10yrs.
Sports Teams
Rugby (Captain), cricket (Captain), hockey, racquets, football, tennis Rugby (Captain), cricket (Captain), hockey, racquets, football, tennis
Summer Camp
Counsellor-in-Training (2021) and Head Counsellor (2022) - The Ojibway Club, Ontario, Canada - July 2021 to August 2021 & July 2022 to August 2022 I worked within a team of 20 staff rotating between groups of children between the ages of 3 & 14 yrs. As Head Counsellor I worked with two group assistants, and I was responsible for the group’s programme of camp activities including sailing, canoeing, tennis, swimming, arts and crafts. I was also responsible for reporting on participants’ progress to parents.
Affiliations
- University 5-aside football league, University squash society,
Timeline
Intern
Apache Capital
2024.07 - 2024.07
Bsc - Business and Management
University of Exeter
2023.09 - 2026.07
Intern
Benham and Reeves
2023.04 - 2023.06
Intern
Knight Frank
2022.10 - 2022.10
Front of House Staff
The Dove Pub
2022.09 - 2022.12
Warehouse and Showroom Assistant
Pooky Lighting Ltd
2019.12 - 2020.12
Manager
Private Airbnb Management
2019.01 - 2022.09
A-Levels -
Marlborough College
2017.09 - 2022.08