Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Luke Dixon

Antrim,County Antrim

Summary

Versatile and experienced customer service professional looking to take on increasing responsibility in a more individually focused, sales-based role.

Overview

4
4
years of professional experience
6
6
years of post-secondary education

Work history

Customer Service Administrator

Uform
04.2025 - Current
  • Enhanced industry and company knowledge to deliver high-level customer service and support day-to-day operations of back-end systems.
  • Collaborated with Key Account Managers to resolve problems and strengthen customer relationships.

Key account manager

Uform
08.2025 - 11.2025
  • Built and fostered longstanding relationships with customers to increase spending and develop loyalty.
  • Communicated new products and services to drive customer interest and boost sales.
  • Resolved issues efficiently and effectively to help maintain key relationships with customers.

Order Processor

Uform
06.2024 - 04.2025
  • Gained valuable industry and company specific experience. Contributed to a team that handled data input, maintained high personal working standards, and improved the wider team’s output and accuracy levels.

Team Leader

Tesco Family Dining ltd.
09.2022 - 06.2024
  • Contributed to a leadership team that focused on sales growth and provided a quality customer service experience while upholding standards in a fast-paced and high-pressure environment.

Education

First Class (BA Hons) Degree - Acting

Arts University Bournemouth
Bournemouth, England
09.2018 - 07.2021

A-Levels - History

John Madejski Academy
Reading
09.2016 - 07.2018

A-Levels - Performing Arts

John Madejski Academy
Reading
09.2016 - 07.2018

GCSEs - Drama

John Madejski Academy
Reading

GCSEs - English Language

John Madejski Academy
Reading

GCSEs - English Literature

John Madejski Academy
Reading

GCSEs - Mathematics

John Madejski Academy
Reading

GCSEs - 5 other GCSE or Equivalent

John Madejski Academy
Reading

Skills

  • Microsoft Office software proficiency

  • Company software expertise (SLX, Sage, PowerBI)

  • Strong Uform specific product & process knowledge

  • Data entry

  • Excellent time management skills

  • Strong people skills

  • Courtesy and professionalism

Affiliations

  • Football
  • Miniature painting
  • Travel

Timeline

Key account manager

Uform
08.2025 - 11.2025

Customer Service Administrator

Uform
04.2025 - Current

Order Processor

Uform
06.2024 - 04.2025

Team Leader

Tesco Family Dining ltd.
09.2022 - 06.2024

First Class (BA Hons) Degree - Acting

Arts University Bournemouth
09.2018 - 07.2021

A-Levels - History

John Madejski Academy
09.2016 - 07.2018

A-Levels - Performing Arts

John Madejski Academy
09.2016 - 07.2018

GCSEs - Drama

John Madejski Academy

GCSEs - English Language

John Madejski Academy

GCSEs - English Literature

John Madejski Academy

GCSEs - Mathematics

John Madejski Academy

GCSEs - 5 other GCSE or Equivalent

John Madejski Academy
Luke Dixon