Summary
Overview
Work History
Education
Skills
Software
Hobbies/Interests
References
Timeline
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LUKE DEVERS

QA Functional Tester
Liverpool,UK

Summary

I'm a detail-oriented person currently with a background in the gaming/IT industry, known for a proactive approach to problem-solving and collaboration. Proven experience in maintaining high-quality standards under tight deadlines, alongside a commitment to effective communication and teamwork. Passionate about contributing to projects that elevate user experiences and maintain excellence in quality assurance. I'm now at a stage where I am looking to take the next step in my career and I am very interested in the Administration Officer role available as I believe my experience to this point would make me a great candidate for the position.

Overview

9
9
years of professional experience
2
2
years of post-secondary education

Work History

QA Functional Tester

Sony
Liverpool
07.2019 - 11.2024
  • Worked on notable titles such as Ghost of Tsushima and Horizon: Forbidden West
  • Reported 2000+ issues which has helped maintain a high standard in my work
  • Collaborated with vendors/stakeholders to ensure goals and deadlines are met
  • Experienced working in a WFH/Remote environment using Slack and MS Teams to maintain effective communication
  • Trusted to tackle tasks independently or as part of a larger team
  • Adept at working in a timely manner, especially when working to deadlines/milestones
  • Proficient at identifying issues and enjoy the problem-solving aspect of finding/reporting problems
  • Tested titles across diverse range of desktops and consoles.

Bar Manager

Black Pearl Liverpool
Liverpool
03.2018 - 01.2019
  • Oversaw inventory control and stock
  • Ensured high bar standards were maintained
  • Conducted staff training and recruitment
  • Worked closely with bar stakeholders to ensure targets were reached
  • Resolved complaints calmly and professionally to achieve positive customer outcomes.

Bar Supervisor & Manager

Fusion Nightclub
Liverpool
09.2015 - 01.2018
  • Gained two promotions during my time here – Bar – Bar Supervisor – Bar Manager
  • Oversaw weekly stock orders
  • Trusted to help with staff recruitment and training
  • Mentored junior bartenders in best practices to ensure overall team confidence and competence.

Education

Higher National Diploma - Computer Systems & Development

City of Liverpool College
Liverpool
09.2013 - 05.2015

Diploma of Higher Education - IT BTEC Level 3

City of Liverpool College
Liverpool
09.2011 - 2013.05

GCSEs - English, Maths, Religious Studies, ICT, Science, Media Studies

Academy of St Francis of Assisi
Liverpool
09.2006 - 2011.05

Skills

    Self-motivated

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Software

Microsoft Outlook

Microsoft Office Suite

Microsoft Teams

Slack

Confluence

JIRA

Hobbies/Interests

  • Enjoy watching Football & UFC.
  • Enjoy playing video games in my spare time with friends.
  • Spent 5 months traveling Asia with my partner. (2019)

References

References available upon request.

Timeline

QA Functional Tester

Sony
07.2019 - 11.2024

Bar Manager

Black Pearl Liverpool
03.2018 - 01.2019

Bar Supervisor & Manager

Fusion Nightclub
09.2015 - 01.2018

Higher National Diploma - Computer Systems & Development

City of Liverpool College
09.2013 - 05.2015

Diploma of Higher Education - IT BTEC Level 3

City of Liverpool College
09.2011 - 2013.05

GCSEs - English, Maths, Religious Studies, ICT, Science, Media Studies

Academy of St Francis of Assisi
09.2006 - 2011.05

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LUKE DEVERSQA Functional Tester